Reviews
Write a reviewAwesome experience AGAIN!!!
Woody in Willcox is great!! No haggling or day long visit. Fair and speedy!! Even if I move away I?ll still go back to Willcox to buy vehicles from Woody.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Hollie, I look forward to working with you for many years to come. -Woody
Great dealership 5 stars!!
The whole experience was top notch! Not your ordinary car shopping experience.Kasey gave us a fair price on our trade in and a great price on our Z06. Every detail was very smooth. Highly recommend this dealership and will look them up when we want another car! Thanks again Kasey ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words Ken. We look forward to working closely with you again. Enjoy your Z06! -Kasey
Great dealership
Kemptons always takes very good care of my truck and my wife's car. We get all of our service work and anything else our vehicles need at this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Rick. We appreciate your loyalty and continued support of our service department.
Kempton gets it right
David Farar, my salesman, was friendly and helpful. He answered my questions, and if he was not sure of some detail about the 2018 Equinox, for example, the new color Sandy Ridge Metallic, he found the answer. When I was unsure about the details of the sales/buying process, he explained until I understood. My contacts with the managerial staff (Kyle Kempton, I believe) were also transparent and helpful. I did not feel pressured to buy or fast-talked about price. I feel the price I was allowed on my trade was fair. The follow-up after the sale has been very good, even to include a bag of cookies and help programming my garage door opener.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service and Great Staff
Everytime we have service work to be done, whether it is something major or just routine lube, oil, etc., done, it is accomplished with the greatest of expertise. And they are courteous and always willing to explain their work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kempton Safford
David Farar was amazing! He went above and beyond to make sure everything went smoothly. He took time to make sure I understood everything and even helped me get set up on OnStar and wifi.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Got me in for an appt quickly, and did a great job. The waiting room was perfect for my 3 kids to play on their tablets and relax, without getting antsy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kempton's is an excellent dealership
I've never had a bad experience with Kempton's service department or when purchasing a new or used car. We get all of our service work done at this excellent dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Very friendly staff with great customer service... Staff was prompt, knowledgeable and professional at their job. Along with courtesy. Thank you...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
long time in a hotel
It was a long and cumbersome experience. Some was beyond the dealerships control. My truck arrived on Sat. afternoon, they were closed. Not open on Sunday. Monday the part had to be ordered from Phoenix, Tues. found out needed another part that was not found at first. The fuel pump and sensor both had to be replace. The part cost about $100 more than a parts house would sell it to me for. They did give me a discount that was nice. I know that they usually don't do that for customers. I spent three days in a hotel, rented a car, drove 300 miles home and then back to pick up my truck. So it was not like a standard oil change. "|"
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase