Reviews
Chris was great took care of everything.
Chris was great took care of everything. Love the truck and would buy from him again. Tyler is the best! I would refer my friends here also.
Chris was great took care of everything.
Chris was great took care of everything. Love the truck and would buy from him again. Tyler is the best! I would refer my friends here also.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dana, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Always a good experience at Tyler Ford.
Always a good experience at Tyler Ford. Alan is very courteous and helpful! They also provide drinks & donuts in the morning. My car was finished in a timely manner.
Always a good experience at Tyler Ford.
Always a good experience at Tyler Ford. Alan is very courteous and helpful! They also provide drinks & donuts in the morning. My car was finished in a timely manner.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Kenneth, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Doing their customers right!
Doing their customers right! Satisfied Customer that will be back♡ Y'all are a breath of fresh air compared to the Ford dealership I came from. Thanks, Tina D.
Doing their customers right!
Doing their customers right! Satisfied Customer that will be back♡ Y'all are a breath of fresh air compared to the Ford dealership I came from. Thanks, Tina D.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very pleased with the way I was treated and my
I was very pleased with the way I was treated and my salesman was very knowledgeable and helpful I had a great experience
I was very pleased with the way I was treated and my
I was very pleased with the way I was treated and my salesman was very knowledgeable and helpful I had a great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was denied service on my Ford Escape because Vegas
I was denied service on my Ford Escape because Vegas Vondra wanted to blame others before even examining my car. I was discriminated against because I'm an older female. Just pathetic! The manager denied the service.
I was denied service on my Ford Escape because Vegas
I was denied service on my Ford Escape because Vegas Vondra wanted to blame others before even examining my car. I was discriminated against because I'm an older female. Just pathetic! The manager denied the service.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
You informed Vegas that your vehicle was repaired recently at another repair facility. You asked him to assure you that whatever was needed to repair your vehicle would be covered by the extended warranty. He informed you that we would not be able to tell if the repairs needed would be covered by the extended warranty until the vehicle was diagnosed. He also suggested that you may consider taking it back to the shop that recently worked on your vehicle since you had already paid them. There was no discrimination, we refused to work on your vehicle because you were rude to and berated our staff. Dave Capps, Dealer
inventory was good and immediately found the car that we
inventory was good and immediately found the car that we wanted. Signed a few papers and the car was ours. And we lived happily ever after.
inventory was good and immediately found the car that we
inventory was good and immediately found the car that we wanted. Signed a few papers and the car was ours. And we lived happily ever after.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Billy Armstrong was my service adviser.
Billy Armstrong was my service adviser. Billy has assisted me on previous service visits. He is always pleasant and makes you feel comfortable to explain the purpose of the service visit. Billy listens and provides immediate responses to address the service issue. Billy kept me informed of the technician findings and provided advice to address the findings. Billy is professional and thorough. I am always pleased when he is available to be my service advisor. Thank you Billy. Mondy Raibon
Billy Armstrong was my service adviser.
Billy Armstrong was my service adviser. Billy has assisted me on previous service visits. He is always pleasant and makes you feel comfortable to explain the purpose of the service visit. Billy listens and provides immediate responses to address the service issue. Billy kept me informed of the technician findings and provided advice to address the findings. Billy is professional and thorough. I am always pleased when he is available to be my service advisor. Thank you Billy. Mondy Raibon
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mondy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
There was no high pressure selling.
There was no high pressure selling. Carl Stevens answered all my questions. He was courteous and professional.
There was no high pressure selling.
There was no high pressure selling. Carl Stevens answered all my questions. He was courteous and professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Charles, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ford Service Department is awesome they are so helpful
Ford Service Department is awesome they are so helpful friendly and knowledgeable and so nice. Ford Service in Tyler Tx is my number one place to go have my husband truck service.
Ford Service Department is awesome they are so helpful
Ford Service Department is awesome they are so helpful friendly and knowledgeable and so nice. Ford Service in Tyler Tx is my number one place to go have my husband truck service.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gloria, thank you for your wonderful response to the quality of service our staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
great people to deal with- very easy transaction-I would
great people to deal with- very easy transaction-I would recommend this dealership to my friends- thank you
great people to deal with- very easy transaction-I would
great people to deal with- very easy transaction-I would recommend this dealership to my friends- thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car