Reviews
Write a reviewgreat job
Guys did a great job getting me in and adding some running boards on the truck however the update on teh MyLink system didnt work but that is not their fault. It is a GM issue with Samsung Note5
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome service and people
We stopped in Andrews to look at vehicles. Although the dealership did not have what we wanted at the time, but within a week we received a call they had a new vehicle in he thought we would like. We drove to Andrews and looked at it and bought it. The sales manager, credit manager and salesman were very professional and friendly. Jeff Hatfield went over everything in the vehicle and even called the next day to see if we had any questions. I have already recommended this dealership to a friend and will tell other friends about them too. Awesome service and people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best selection and staff
The staff at Sewell Chevrolet were the best.They have the best selection of vehicles,no need to check anywhere else.They made the purchase easy and quick.Would definitely recommend this dealership to everyone.Make your next new vehicle purchase a memory to never forget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Dissatisfiied customer
I must of try`ed to contact them 4 or 5 times before I was finally able to reach someone that could tell me about the car that I was interested in purchasing ,Once I finally spoke to a sales person he told me that they entered the price of the car on line all wrong and that it was off by $7000.00 and if I was still interested in purchasing it.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to share your valuable feedback with us. We are so sorry to hear that you did not have a good experience. We make every effort to deliver a positive buying experience. We will make sure to talk about this in our next meeting to address the disconnect and evaluate our internet lead process and ensure this does not happen again. We regretfully missed the opportunity to earn your business, and for that we sincerely apologize. If there is anything I can do for you, please contact me directly at Jeff.saldivar@teamsewell.com
Lidia Elzein
I sent an email requesting information on a car they did not response, I called them and they were supposed to call me back with the car information but they never did.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dissatisfiied customer
Well first of all I wanted to buy a car for my girlfriend for her birthday so I filled out an aplication for credit online never heard back from them.. then my girlfriend called the dealership herself to see what was going on... I had $5000.00 to give down and we were going to trade in her 2010 Dodge Charger well the sales ladies name is Jessica Moore she asked my Girlfriend for pics if her car which was our trade in...my girlfriend sent the pics to her.... and its been 2 weeks and never heard back from her till this day... but they sure did run my credit which aint perfect but not bad its a 689 .... she could of at least called and told us we didn't qualify or something but never hear d back from them very un profesional....
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase