Reviews
Write a reviewCannot get parts
Cannot get my truck fixed. Have been waiting since November of last year and it is almost October now. Keep saying you are on the list you are next up.
Cannot get parts
Cannot get my truck fixed. Have been waiting since November of last year and it is almost October now. Keep saying you are on the list you are next up.
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wonderful dealership!! Had the pleasure of meeting...
Wonderful dealership!! Had the pleasure of meeting Hayden Elder, owner, ona dealer trade I was on from Houston, Tx this morning. One of the sweetest nicest people on the planet! The Service Manager was so polite. I’ll tell you, when they say “Customer First” they take that seriously!!! Thank you guys, it was a pleasure meeting y’all today.
Wonderful dealership!! Had the pleasure of meeting...
Wonderful dealership!! Had the pleasure of meeting Hayden Elder, owner, ona dealer trade I was on from Houston, Tx this morning. One of the sweetest nicest people on the planet! The Service Manager was so polite. I’ll tell you, when they say “Customer First” they take that seriously!!! Thank you guys, it was a pleasure meeting y’all today.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
False advertisement
Seen and ad on Facebook. False advertisement. Commented on the post on Facebook and they blocked me for telling the truth. I went there and the salesperson told me that I was wasting my time trying to get what was clearly said on Facebook.
False advertisement
Seen and ad on Facebook. False advertisement. Commented on the post on Facebook and they blocked me for telling the truth. I went there and the salesperson told me that I was wasting my time trying to get what was clearly said on Facebook.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Company
This has to be one of the best dealerships I've ever shopped with, the sale personal are great to work with, no being pushy, but friendly and caring, would buy from them again
Great Company
This has to be one of the best dealerships I've ever shopped with, the sale personal are great to work with, no being pushy, but friendly and caring, would buy from them again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealership- No BS like others
Had been looking for truck for weeks. Went my closest dealer with the printout of the truck I wanted and where it was located. The sales manager told me if I didn't want the similar truck at his dealer he couldn't help me then he walked away. I called Elder and told salesman Oliver Beltran what wanted and here it was. Oliver called me back in a few hours and told me that truck will be at his dealer in morning and he would have everything ready to sign Worked with Mandy in business office and she was great also.
Great dealership- No BS like others
Had been looking for truck for weeks. Went my closest dealer with the printout of the truck I wanted and where it was located. The sales manager told me if I didn't want the similar truck at his dealer he couldn't help me then he walked away. I called Elder and told salesman Oliver Beltran what wanted and here it was. Oliver called me back in a few hours and told me that truck will be at his dealer in morning and he would have everything ready to sign Worked with Mandy in business office and she was great also.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent buying experience !!!
I purchased a pre-owned from Elder, Alexis Johnson and Forrest Elder are the BEST at customer service ! The truck was exactly what I was looking for and at a very good price . Alexis made sure that my buying experience was that of what I receive from the luxury dealers in Dallas. Bringing my vehicle and paper work to me in another town was A+++++++. Thanks Alexis.
Excellent buying experience !!!
I purchased a pre-owned from Elder, Alexis Johnson and Forrest Elder are the BEST at customer service ! The truck was exactly what I was looking for and at a very good price . Alexis made sure that my buying experience was that of what I receive from the luxury dealers in Dallas. Bringing my vehicle and paper work to me in another town was A+++++++. Thanks Alexis.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome experience
I found this dealership through the Ram website. They had the exact vehicle I was interested in. I was contacted by Internet manager-Kris who answered my questions and set up an appointment. I drove 124 miles to get there. On my arrival, Salesman-JT was waiting on me. We took a test drive and he was able to answer all my questions. JT got the deal I wanted. I met both of the Mr. Elder's who treated my like I was an old friend. When its time for another Ram, I'll be back!
Awesome experience
I found this dealership through the Ram website. They had the exact vehicle I was interested in. I was contacted by Internet manager-Kris who answered my questions and set up an appointment. I drove 124 miles to get there. On my arrival, Salesman-JT was waiting on me. We took a test drive and he was able to answer all my questions. JT got the deal I wanted. I met both of the Mr. Elder's who treated my like I was an old friend. When its time for another Ram, I'll be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
OUTSTANDING SERVICE
Two salesman have went over and above to make sure I was able to get into a new truck. After several attempts and adjustments I was able to purchase a 2016 Dodge Ram 3500... Salesman: Seth Murphy & Andrew Shakleford. I personnaly recommend these two outstanding people for any and all of your car/truck buying needs. Elder Dodge in Athens, TX.
OUTSTANDING SERVICE
Two salesman have went over and above to make sure I was able to get into a new truck. After several attempts and adjustments I was able to purchase a 2016 Dodge Ram 3500... Salesman: Seth Murphy & Andrew Shakleford. I personnaly recommend these two outstanding people for any and all of your car/truck buying needs. Elder Dodge in Athens, TX.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Family atmosphere
I have bought many vehicles, by far this is was the best experience I've had. There's absolutely no pressure they talk to you like your family and sales staff was very polite. Hayden Elder is like no other owner I've ever met. I will gladly drive another two hours for my next vehicle.
Family atmosphere
I have bought many vehicles, by far this is was the best experience I've had. There's absolutely no pressure they talk to you like your family and sales staff was very polite. Hayden Elder is like no other owner I've ever met. I will gladly drive another two hours for my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great. very helpfful
The sales person was very sharp on product and answered all questions asked.
Great. very helpfful
The sales person was very sharp on product and answered all questions asked.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase