Rudolph Chevrolet

The Service Dept. is great, they have very nice waiting rooms and the staff is very cordial l.

Service manager provided excellent customer service by informing me of their process to order and install an accessory on my vehicle. I ordered the part and scheduled the installation a few days after the part arrived so I wouldn't have to wait. Great process and customer satisfaction.

Excellent service! Thank you to all the staff, place is so clean and everyone was so polite and welcoming.

Awesome experience! Tommie Cromeens helped me with the process of purchasing my car and I will definitely be back again.

The staff is just wonderful. Thank you so much! The coffee and donuts are the best.

Very friendly people, they make sure you andurstand everything about the vehicle you are buying.

Service representative was incompetent or just didn't care. Either way very dissatisfied with the service on this visit.

We are from out of town and our cruise control went out. This dealership had the part and installed it within 40 minutes, allowing us to get to our daughter's wedding on time. They were extremely helpful and polite throughout. Thank you so much!

I can tell you that the sales department severely lacks integrity. My experience was the worst I have ever dealt with in all my years of purchasing vehicles. I have to assume that they figured I would be ignorant, and I would not pay attention, or I would not see the numbers they flipped on the sales contract. Moving numbers from their purchase of my trade-in vehicle to the number of the vehicle I was purchasing was something I guess they get away with all the time. The guy that wrote up the contract had a blank face with nothing to say when I asked him where he got the numbers he wrote into the contract. Yes the total at the end of the contract for the vehicle was the same, but they can add more commission to their pockets by flipping the numbers. Shady dealerships do this all the time. Then I get a conference call where they apologized for making the mistake, and it was only because they said they were old. Just another way to insult my intelligence. After I asked for an itemized addendum to contract which outlined the upgrades I paid to have the dealership install (because they only had the total amount listed on the contract for all upgrades), I found that they had double charged me for mats. They acted like it was no big deal, and they cut me a check (minus the taxes that I had now paid twice.) So they took my approx 7 bucks in extra taxes, and they kept it in the purchase price if the vehicle. When I asked them about the taxes, they said "well it's only like 7 bucks, but the salesman can give that to you if you want." xxx??!! I could have cared less about the 7 bucks if they hadn't already tried to be completely dishonest with me from the start. Needless to say, they haven't gone out f their way to pay me the $7 in taxes that I paid twice. I could go into more issues, but I think this should provide enough red flags to anyone that is considering purchasing a vehicle there. Just pay extremely close attention to detail if you buy/trade there, or else they will take your hard earned money to line their fat pockets. Good Luck

need to review the paperwork a little better. Things were hectic, too many things happening at once.