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Five Star Nissan of Albany

(315 reviews)
Visit Five Star Nissan of Albany
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent Customers Service!

I just recently made contact with Mr.Keith Harney at Five Star Nissan in Albany Ga. He asked a lot of open ended questions to make me feel comfortable with his suggestion of vehicles. I settled on a 2016 Nissan Altima trading a Honda Pilot. The experience was seamless and the representation was professional and far exceeded my expectations. This is the third vehicle purchased from Nissan and we are very pleased. Mr. Harney stayed in contact through the entire process walking tirelessly over the lot several time. I am very excited about the purchase and will refer friends and family to Keith Harney.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lauren- Thank you for taking the time to leave us a 5-star review! We are so glad that Keith treated you well and was able to find you a great car. We hope to see you again soon!

Great service!!

Keith Harney, Raymod Abbott, Rob Michie are excellent people! Thank you all so much for you help!! In love with my new Car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lauren- Thank you for taking the time to leave us a 5-star review! We are so happy that you love your new car. We hope to see you again soon!

Amazing service.

Keith M. Garnet was an amazing salesman, Eddy Cobbs had me in a car within 3 days. I recommend 5 star Nissan to everyone looking for a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We sincerely appreciate your recommendation, Kayla! We're glad to hear our team got you in a new car in a timely manner. If you need anything else in the future please don't hesitate to contact us, we'll be more than happy to help.

Keith Harney is amazing!

The service was above satisfaction thanks to Mr. Keith Harney. He made sure I walked out happy with my car, the payment and the coverage/warranty they offer. I felt more like a friend than a customer and I am happy happy happy!!! Thank u Keith!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Wonderful and knowledgeable

On January 16 we went to 5 Star Nissan to look for a new car. Daniel Allritten gave us superior service and was very knowledgable answers to our questions. Keith Harney discussed all our financial options and was very helpful. Our buying experience was wonderful and due to the professional and congenial abilities of these two men. I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales persons were very helpful..

To help others know that you have very good cars at your dealership and that they know that they are getting a good deal for there money,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Many thanks!

Thank you to Mr. Al Lowe for the best customer service in the world. He walked me through the whole process of getting my car. Mr Lowe and Mr Keith Harney explained all the things that came with getting a new car. The made the process of getting a car comfortable and pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer service

The is dealership is AWESOME! Brenda in customer service was , very professional and helpful. Alex, Fred, Bernard, and Rick thanks for detailing my car. You guys really clean up my ride! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words! We're very pleased to hear Alex, Fred, Bernard, and Rick provided you with a great car buying experience. We appreciate your business and hope to see you again in the future.

Great salesman (Andre' Kennedy)

I recently purchased an automobile from a young guy by the name of Andre' Kennedy and I will have to say he was the reason I signed to dotted line! He was very professional and allowed me to ask questions. He was probably the best salesman I have encountered in my adventure of buying a car! I would recommend for everyone to ask for Andre' because he will listen and offer advice to what vehicle is right for you! He wasn't over bearing and was Willing to do what he could to make you feel as though you truly matter!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear Andre' provided you with an excellent car buying experience. He is one of a kind and we're very happy to have him on our team. We'll be sure to let him hear your kind words. Thank you for your business and we hope to see you again in the future.

Young Rucker great sales person

Young Rucker is a great sales representative, he was the first to greet us when we arrived at the dealership and made us feel comfortable as he was knowledgeable about all the products we looked at.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for leaving a great review! We're very happy to hear Young Rucker provided you with an excellent car buying experience. We'll be sure to let him hear your kind words. Thank you for your business and we hope to see you again in the future.