Reviews
Great experienced
Love going to this dealership! I would recommend to anyone to visit this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service you can count on.
I have a hybrid truck, few dealers will work on it. We were out of town and had to go to another dealer and were not satisfied with what I was told. Drove home and to Gilland Chevrolet where I received excellent service (again), straight answers and excellent repairs in a timely manner at a reasonable price. It is so GOOD to deal with a dealer that truly has the customer first, they don't just say it, They Show It.....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change
Service was really great. Customer service was ok. Had to wait almost 20 minutes while employee was upstairs and there wasn't another employee who could take my payment for the services I had completed. Other than that issue everything was great
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
The service department at Gilland is Top notch! They are the only ones to service my truck since I purchased it from them! I'll continue my relationship as long as they are there!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cheverleot
Everyone of the staff was really nice and polite. Hakim is a great salesperson. He doesn't push you into getting something you don't want and he explains the services Gilland offers and he explains all the features that each vehicle has. Would definitely recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shop Gilland Chevrolet, GMC
We've purchased twelve vehicles from Gilland Chevrolet GMC over the years, both new and used. Gilland does all service and maintenance on our vehicles. In all these years, we have not considered using anyone but Gilland for our vehicle and service needs. We recommend friends and acquaintances to look to Gilland for fair and honest service and sales. Gilland is, by far, the best automotive dealership in Southeast Alabama.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
70,000 mile service
The Gilland crew has a very good understanding of Service. Recognized me by name and my vehicle by the "usual" things I have done to it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Serviced my 2015 Corvette (airbag)
Once again Gilland's did exactly what they said they would do in the time quoted. Nice folks. Feel very confident with my vehicle after they work on it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchase of new Silverado
This dealership went above and beyond to help me with this purchase. I would highly recommend them to my friends and family. Thank you very much, Jeff and Denise
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Real Good Dealer
Great Dealer and Staff!!! I think you will be glad to do business with this Group!!!! Great Communication and Service!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase