Reviews
Great experience
Great sales team! I would highly recommend Jim Bass .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review! If you need anything please don't hesitate to reach out.
Great Service Keeps Us Coming Back!
We love Mike Smith. He is our man. But, besides Mr. Smith, another thing, a VERY important thing, that keeps us coming back is the service we receive in the Service Department! Tony Martinez always recognizes me and calls me by name, as does Mike Smith! That just feels good. And he and Amanda ALWAYS make sure we are taken care of and everything is how we want/need it. We love the Ford/Lincoln vehicles and Mike Smith, but the Service Department makes buying from Jim Bass Ford an easy, educated decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lucy, We appreciate you continuing to be a loyal customer and for taking the time to write us another great review. We enjoy having such great customers. Thank you!
Lincoln
The service department has always been the best. They always get me right in and very friendly. Know who I am as soon as I say my name (which is difficult to understand quite often by others).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leann, Thank you for the kind words and the five stars! Glad that our service department has met your expectations. Thank you for your business.
Ranger
Pretty good job. Just little issue when working with our side bank but managed to get a sale completed.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write us a review. We always try to provide the best vehicle buying experience for all of our customers. Hope to have the chance to serve you again in the future!
Good Service
Was there on time to change oil on new pick up. Ford personnel got down to business and service was fast and good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review, Reyes Lozano. We are glad that we were able to assists you and service your vehicle. Hope to help you again in the future!
Always a great experience
Good experience, fast service, friendly staff. I recommend using Jim Bass.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the five star review! Glad you had a positive experience in our service department.
Great Experience
Went to purchase a new SUV and decided on a 2022 Explorer. Ryan, the sales rep. was very helpful, friendly and patient with us, pointing out all the options, costs, etc. on various vehicles. He was especially patient and helpful in explaining all the new technology to a couple of older people (us)! No pressure to buy, just really courteous service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glad to hear that you had a great experience with Ryan! Thank you for taking the time to right a review. We hope you love your new vehicle.
Braulio
But I would to really nice salesman he takes time with the customers he explains the things in we don?t have nothing to say about him just like he does his work and that?s it
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review and the kind words. Hope you enjoy your new vehicle!
Jim Bass Ford
I have always received great service with Anthony at the Quick Lane. He always has a friendly smile and attitude whenever I see him or with any other customer he is helping
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review! Hope to serve you again.
Service
The Jim Bass Ford team was amazing and recieved speedy service. Thank you Amanda for all your help!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for visiting our service department and taking the time to leave us a review. Glad to hear you had a great experience with Amanda!