Reviews
Write a reviewOur salesman was amazing.
Our salesman was amazing. He even took the time to show us how to use all the accessories our new truck came with. (No salesman at other dealerships has ever taken the time to do that for us).
Our salesman was amazing.
Our salesman was amazing. He even took the time to show us how to use all the accessories our new truck came with. (No salesman at other dealerships has ever taken the time to do that for us).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ashley, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Do NOT take your vehicle to be serviced here.
Do NOT take your vehicle to be serviced here. If you do, clear your schedule for the entire day because you will be waiting hours upon hours for only an oil change. Do NOT expect any communication from the blonde sorry excuse of a service writer. They did not wash my vehicle or complete a multipoint inspection. If they had done a multipoint inspection, they would have found several things and brought them to my attention, such as wiper blades. They are supposed to be the experts on what a vehicle needs, but can't even recommend air filters. Next time I will complete my oil change myself. This place is a waste of time and money and lacks professionalism.
Do NOT take your vehicle to be serviced here.
Do NOT take your vehicle to be serviced here. If you do, clear your schedule for the entire day because you will be waiting hours upon hours for only an oil change. Do NOT expect any communication from the blonde sorry excuse of a service writer. They did not wash my vehicle or complete a multipoint inspection. If they had done a multipoint inspection, they would have found several things and brought them to my attention, such as wiper blades. They are supposed to be the experts on what a vehicle needs, but can't even recommend air filters. Next time I will complete my oil change myself. This place is a waste of time and money and lacks professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (254) 840-3261 at your earliest convenience to discuss how we can turn this experience into a positive one.
2018 Silverado 1500 repairs/ maintenance
Awesome customer service repairs were professionally completed and in a timely manner. I always bring my Silverado to JTC.
2018 Silverado 1500 repairs/ maintenance
Awesome customer service repairs were professionally completed and in a timely manner. I always bring my Silverado to JTC.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service
Always friendly at serve department. Will and everyone in department are friendly and helpful
Service
Always friendly at serve department. Will and everyone in department are friendly and helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Car buying
Easy car buying process without any hassle and worry.
Car buying
Easy car buying process without any hassle and worry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceeds Expectations !
Exceeds expectations. Preformed install of step rails quicklym
Exceeds Expectations !
Exceeds expectations. Preformed install of step rails quicklym
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service
I was greeted by Will when I pulled up to the service department and was kept up to date on the progress of my oil change. I will always go back to Jim Turner Chevrolet for all my repairs. The staff are friendly and dependable.
Service
I was greeted by Will when I pulled up to the service department and was kept up to date on the progress of my oil change. I will always go back to Jim Turner Chevrolet for all my repairs. The staff are friendly and dependable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Best. Car dealer in Texas
Excellent friendly service love to just go there to visit very helpful and very good service to gasing up the tank to changing the oil plus wash and clean the car you are buying
Best. Car dealer in Texas
Excellent friendly service love to just go there to visit very helpful and very good service to gasing up the tank to changing the oil plus wash and clean the car you are buying
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Large Dealership with Small Town Atmosphere
My wife and I took a day drip from Austin to look at a few pre-owned Tahoes. Everyone was super nice, friendly, and patient with us. The dealership is big but has a small town atmosphere. Our car buying experience was great. We highly recommend buying a car from them!
Large Dealership with Small Town Atmosphere
My wife and I took a day drip from Austin to look at a few pre-owned Tahoes. Everyone was super nice, friendly, and patient with us. The dealership is big but has a small town atmosphere. Our car buying experience was great. We highly recommend buying a car from them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi there, thank you so much for your positive comments about Jim Turner Chevrolet! Thank you again for choosing Jim Turner Chevrolet and we hope to see you again.
Great used Honda CRV
Kristen Koch helped my brother and I to buy a used Honda CRV. We traveled a bit to get to this dealer, but we had no hassles. We left not regretting that we made the drive. This dealership made the buying process a swift one.
Great used Honda CRV
Kristen Koch helped my brother and I to buy a used Honda CRV. We traveled a bit to get to this dealer, but we had no hassles. We left not regretting that we made the drive. This dealership made the buying process a swift one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new Honda CRV! We are happy to hear you enjoyed working with Kristen! Please don't hesitate to reach out if there's anything additional we can do for you.