Reviews
Write a reviewGreat customer service, timely, its great to have local
Great customer service, timely, its great to have local businesses which give quality, trustworthy service. 😄
Great customer service, timely, its great to have local
Great customer service, timely, its great to have local businesses which give quality, trustworthy service. 😄
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No one responded to me.
No one responded to me. I already knew these people were crooks so I'm not surprised. That's what I get.
No one responded to me.
No one responded to me. I already knew these people were crooks so I'm not surprised. That's what I get.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I needed a dependable vehicle and told them that
I needed a dependable vehicle and stressed that to them .. I went to buy a truck I saw online that was an as is . They fixed the truck just enough to sell it knowing the motor was burning up . Did not tell me it was sputting oil our tail pipe . I just realized it was consuming a lot of oil . Told me to come back and they would swap out .. I went back and they wanted $5000.00 and a cosigner and they could put me in another vehicle after I just spent $5600.00 on a truck . Manager avoided me and has not held to his word . I asked them why didntvthey tell me that before I just spent $5600 on a truck they knew motor was bad . . They still try and contact me trying to sell me a truck . Will never spend another $ or use them for anything . It was during Pandemic .. theives they are
I needed a dependable vehicle and told them that
I needed a dependable vehicle and stressed that to them .. I went to buy a truck I saw online that was an as is . They fixed the truck just enough to sell it knowing the motor was burning up . Did not tell me it was sputting oil our tail pipe . I just realized it was consuming a lot of oil . Told me to come back and they would swap out .. I went back and they wanted $5000.00 and a cosigner and they could put me in another vehicle after I just spent $5600.00 on a truck . Manager avoided me and has not held to his word . I asked them why didntvthey tell me that before I just spent $5600 on a truck they knew motor was bad . . They still try and contact me trying to sell me a truck . Will never spend another $ or use them for anything . It was during Pandemic .. theives they are
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
8 hours waiting. Still not fixed
Wait was over 8 hours. Not kept up to date. Service not complete. Didn’t address all issues should have been told before I came that it was a two day repair
8 hours waiting. Still not fixed
Wait was over 8 hours. Not kept up to date. Service not complete. Didn’t address all issues should have been told before I came that it was a two day repair
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Rental Customer
A couple of weeks ago I arrived at the truck stop in Brookhaven Ms only to discover that I would not be able to unload for 5 more days. I decided to rent a car in Brookhaven and drive over to Pensacola to see relatives I hadn't seen in over 50 years. A rental car was reserved on line and my family and I were excited about this reunion. When I called the rental car company to pick me up I was informed by there desk that no cars were available. I immediately starting call the local dealerships to inquire about rentals. This nice woman at a Brookhaven dealership told me she thought Keith White Ford rented cars. When I called them I was transferred to Diane in the rental department. She not only set me up with a car but she also helped me with a ride to McComb. She literally saved a reunion that was 50 plus years in the making. Thank you Diane, Jeffrey and Keith White Ford. The service was awesome. I may not live in your area but my experience and your employees will always live in my memories. Thanks to all who helped.
Rental Customer
A couple of weeks ago I arrived at the truck stop in Brookhaven Ms only to discover that I would not be able to unload for 5 more days. I decided to rent a car in Brookhaven and drive over to Pensacola to see relatives I hadn't seen in over 50 years. A rental car was reserved on line and my family and I were excited about this reunion. When I called the rental car company to pick me up I was informed by there desk that no cars were available. I immediately starting call the local dealerships to inquire about rentals. This nice woman at a Brookhaven dealership told me she thought Keith White Ford rented cars. When I called them I was transferred to Diane in the rental department. She not only set me up with a car but she also helped me with a ride to McComb. She literally saved a reunion that was 50 plus years in the making. Thank you Diane, Jeffrey and Keith White Ford. The service was awesome. I may not live in your area but my experience and your employees will always live in my memories. Thanks to all who helped.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Worst customer service
Keith white will be the nicest people you can find when you're thinking about buying a new car. The problems are going to start after you sign that paper. Make sure you get everything in writing, make sure you look for hidden damage on your vehicle, don't trust any words that are spoken and not written on paper. Buyer beware
Worst customer service
Keith white will be the nicest people you can find when you're thinking about buying a new car. The problems are going to start after you sign that paper. Make sure you get everything in writing, make sure you look for hidden damage on your vehicle, don't trust any words that are spoken and not written on paper. Buyer beware
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
the "sales manager" is terrible don't go here ever
Was looking at a used car which had just been traded.Knowing I had no down payment I figured they wouldn't help but they talked me inside and I let it go.So my sales person comes back and tells me we need at least 500 down to make it work and someone that makes a little more than you so I say thank you and leave he calls me later and tells me to come back they've worked a deal and all I need is my Co signer that makes more than me..So first thing in the morning after I jump up and drive into McComb I sit down with my sales person and Co signer when after about an hour he comes back and informs me the car is mine....Great!! Well only if I can pay 1500 down since my Co signer makes so much...When I asked about the sudden increase the sales person got the sales manager and he said some things then proceeds to look at my Co signer and says "like I always say ask someone you love for the money" at this point I had enough I left when I called to ask why this changed he said "numbers change" and "I'll call you back" which did happen... The sales manager is what really sealed this horrible experience I honestly would have been in a car that day if they would have held true to the 500
the "sales manager" is terrible don't go here ever
Was looking at a used car which had just been traded.Knowing I had no down payment I figured they wouldn't help but they talked me inside and I let it go.So my sales person comes back and tells me we need at least 500 down to make it work and someone that makes a little more than you so I say thank you and leave he calls me later and tells me to come back they've worked a deal and all I need is my Co signer that makes more than me..So first thing in the morning after I jump up and drive into McComb I sit down with my sales person and Co signer when after about an hour he comes back and informs me the car is mine....Great!! Well only if I can pay 1500 down since my Co signer makes so much...When I asked about the sudden increase the sales person got the sales manager and he said some things then proceeds to look at my Co signer and says "like I always say ask someone you love for the money" at this point I had enough I left when I called to ask why this changed he said "numbers change" and "I'll call you back" which did happen... The sales manager is what really sealed this horrible experience I honestly would have been in a car that day if they would have held true to the 500
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The other reviewer said it best, RUN AWAY!!!!!!!!!
The other reviewer said it best, RUN AWAY!!!!!!!!!
The other reviewer said it best, RUN AWAY!!!!!!!!!
The other reviewer said it best, RUN AWAY!!!!!!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
run away
run away as fast as you can run & don't stop!!!!!!!!!!!!!!!!!!!
run away
run away as fast as you can run & don't stop!!!!!!!!!!!!!!!!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Happy customer
I love my new 2015 Ford Fusion thanks to Justin Dean
Happy customer
I love my new 2015 Ford Fusion thanks to Justin Dean
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase