Reviews
Write a reviewDO NOT SHOP HERE!
Never in my 67 years have I seen such a shoddy presentation of a prospectus vehicle available for purchasing. After driving 240 miles, sales manager never once introduced themself. April the 10th 2023, I dodged a bullet on this Peach Ford dealership in Brewton Al!!! We drove 240 miles one way to purchase a 2019 white Ford Flex with 67000 miles. They offered me $8k for my 2013 Chevy Tahoe with 129k miles. They were firm on the Flex for listed price of $29k. The car drove out of line, had paper towels shoved in between the windshield and the roof pillar on the driver’s side, trim hanging off of vehicle under the passenger door on driver’s side, and severely corroded neutral battery post!! They have 4 days in correspondence to have vehicle ready for sale. Terrible service department. Sales department dropped the ball in preparation of sale. DO NOT SHOP HERE! VERY UNPROFESSIONAL!
DO NOT SHOP HERE!
Never in my 67 years have I seen such a shoddy presentation of a prospectus vehicle available for purchasing. After driving 240 miles, sales manager never once introduced themself. April the 10th 2023, I dodged a bullet on this Peach Ford dealership in Brewton Al!!! We drove 240 miles one way to purchase a 2019 white Ford Flex with 67000 miles. They offered me $8k for my 2013 Chevy Tahoe with 129k miles. They were firm on the Flex for listed price of $29k. The car drove out of line, had paper towels shoved in between the windshield and the roof pillar on the driver’s side, trim hanging off of vehicle under the passenger door on driver’s side, and severely corroded neutral battery post!! They have 4 days in correspondence to have vehicle ready for sale. Terrible service department. Sales department dropped the ball in preparation of sale. DO NOT SHOP HERE! VERY UNPROFESSIONAL!
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Service
Ask for Tracy she is great to work with!!! Took our Jeep in for check engine light, mechanic had it checked and fixed very quickly.
Service
Ask for Tracy she is great to work with!!! Took our Jeep in for check engine light, mechanic had it checked and fixed very quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jason, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If there is anything else we can do to assist you, please let us know! Take care!
Emergency Repair
Relocating to a new home and one of our vehicles broke down along the highway. A tow truck took it to the jim peach dealership in Brewton Alabama and they understood our situation and jumped on the repair as soon as we arrived in the parking lot. They talked with us about what was wrong with the jeep and they repaired it and we were back on the road. The entire process from the time we arrived to the time we left took less than one hour. The customer service associates and the mechanic could not have been nicer and more helpful. Wish we lived closer to this dealership for regular maintenance on our vehicles.
Emergency Repair
Relocating to a new home and one of our vehicles broke down along the highway. A tow truck took it to the jim peach dealership in Brewton Alabama and they understood our situation and jumped on the repair as soon as we arrived in the parking lot. They talked with us about what was wrong with the jeep and they repaired it and we were back on the road. The entire process from the time we arrived to the time we left took less than one hour. The customer service associates and the mechanic could not have been nicer and more helpful. Wish we lived closer to this dealership for regular maintenance on our vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ken, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!
Customer
Not good, was un organized,, charged one customer $85. Just to check her transmission fluids,and didn?t check the fluids, over charged me and others, buyers be where of this one.
Customer
Not good, was un organized,, charged one customer $85. Just to check her transmission fluids,and didn?t check the fluids, over charged me and others, buyers be where of this one.
- Customer service 3.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, we always strive to do 100% for all of our customers so we?re extremely disappointed to hear of your negative experience with us. Please give us a call at (251) 867-6212 and we will do our best to make this better. We hope to hear from you soon.
Vacation Saver
Fantastic dealership! Coming home from vacation on the gulf and truck broke down. Staff was courteous, kind and sympathetic to our situation. Repairs were completed in a timely manner and we were kept informed every step of the way. Definitely recommend for all your service needs.
Vacation Saver
Fantastic dealership! Coming home from vacation on the gulf and truck broke down. Staff was courteous, kind and sympathetic to our situation. Repairs were completed in a timely manner and we were kept informed every step of the way. Definitely recommend for all your service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Joseph, thank you so much for your positive comments about Peach Ford! We hope to be of service to you again! Take care!
Wonderful Dealership
Great sales people knew what I was looking for and found it !
Wonderful Dealership
Great sales people knew what I was looking for and found it !
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rebecca, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! We hope to be of service to you again! Thank you and take care!
Survey
I was in situation where my car was towed to my house and electrical system shut down. I needed to be at work next day. I called Tracy Patterson a manager in parts Department. She came to my house to see if key needed battery. Than arranged for a tow, Within a short time a tow came, my car was serviced immediately. Tracy went out of her way to see the whole process done in record time. I was able to go to work next day. Car was avaiable by 7:30 am!!!! All staff courteous, and excellent service. I am loyal customer now!! You have a gem in Tracy and staff to be proud of.
Survey
I was in situation where my car was towed to my house and electrical system shut down. I needed to be at work next day. I called Tracy Patterson a manager in parts Department. She came to my house to see if key needed battery. Than arranged for a tow, Within a short time a tow came, my car was serviced immediately. Tracy went out of her way to see the whole process done in record time. I was able to go to work next day. Car was avaiable by 7:30 am!!!! All staff courteous, and excellent service. I am loyal customer now!! You have a gem in Tracy and staff to be proud of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christine, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Our Service at Peach Ford
Excellent experience because starting with the desk person to the mechanic, everyone worked hard to meet our needs in a prompt, courteous manner. My husband and I were very impressed by the entire staff and the clean facility. We plan to buy our next Ford at Peach Ford.
Our Service at Peach Ford
Excellent experience because starting with the desk person to the mechanic, everyone worked hard to meet our needs in a prompt, courteous manner. My husband and I were very impressed by the entire staff and the clean facility. We plan to buy our next Ford at Peach Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stanley, our Staff works hard to go the extra-mile for our valued guests! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Jim Peach Motors have the best customer service!
I could not be happier with the sales and service of Jim Peach Motors. The sales and service departments have went above and beyond by making everything from purchasing and maintenance easy and stress free. I appreciate everything they have done and would highly recommend them!
Jim Peach Motors have the best customer service!
I could not be happier with the sales and service of Jim Peach Motors. The sales and service departments have went above and beyond by making everything from purchasing and maintenance easy and stress free. I appreciate everything they have done and would highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leslie, thank you for your kind review; we are happy to pass along your comments to the team here at Peach Ford! We do hope we can be of assistance in the future. Take care!
Car Buying Experience at Peach CDJR
Excellent dealership to work with. I live in Florida and worked with Hunter in the Sales Department for a few months before buying a vehicle. His professionalism and customer service skills were flawless. He was very patient with me throughout the research and buying process. Once I brought the vehicle, he delivered it to me in Florida. I will definitely recommend people to Peach CDJR.
Car Buying Experience at Peach CDJR
Excellent dealership to work with. I live in Florida and worked with Hunter in the Sales Department for a few months before buying a vehicle. His professionalism and customer service skills were flawless. He was very patient with me throughout the research and buying process. Once I brought the vehicle, he delivered it to me in Florida. I will definitely recommend people to Peach CDJR.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!