Step One Chrysler Dodge Jeep Ram Crestview

Fast and simple. The process was streamlined, from start to finish. Sales and finance people were very courteous.

We were very disappointed when call for them to check my brand new tires. We spend a lot of money 2weeks ago and was told we could get them looked at anywhere in the US. I am in Destin Florida and wanted to have a slow leak looked because I would be back on the road tomorrow morning. After being on the phone for 30 minutes to see if I could have them look at the back right tire they totally refused to see me until 6 days later. Don’t count on them for any service.

The sales team here was amazing! Easiest, quickest vehicle purchase I’ve ever made. I will be buying all my vehicles from now on from them!

Nathan went above and beyond to find us the perfect Jeep. He was knowledgeable about the Jeep and very easy to work with. Would highly recommend him for a vehicle purchase.

Great experience with Rebecca. She was friendly and easy to deal with. She answered all my questions and the entire process was seamless. Would highly recommend this employee.

Kevin Genest is a liar. $4300 added to loan without us knowing.stay away! He avoids phone calls. I have phone records.

We just purchased our 2024 Jeep Wrangler from Step One and the customer support was 100% worth the 8 hour drive. I had many questions over the phone and Carlos and Michael answered every single one. I received all the information i asked for quickly. I especially enjoyed the personal video that Carlos sent introducing himself and showing us the jeep. I would highly recommend this place to anyone looking for a vehicle. I also want to say how awesome they were at helping us put our tires on our new jeep. They kept us informed throughout the process. When we left they even texted us the next day to check in and see if we got home safely. Again, 100% recommend them for friendliness, communication, knowledge of their vehicles, service, and fair price.

I recently had the pleasure of working with Dakota Troutman at Step One, and I can confidently say that my experience was exceptional. From the moment I walked into the dealership, Dakota’s professionalism and dedication to customer service were evident. Dakota greeted me with a warm smile and took the time to understand my needs and preferences. He listened attentively as I described what I was looking for in a vehicle, which made me feel valued as a customer. His knowledge about the various models available was impressive, and he provided detailed information about each option without overwhelming me. One of the standout qualities of Dakota is his transparency. He clearly explained the pricing structure and any additional fees associated with my purchase. There were no hidden costs or surprises, which is often a concern when buying a car. This honesty built trust between us, making the entire process much more comfortable. Dakota guided me through every step of the purchasing process. He helped me understand financing options and worked diligently to find a plan that fit my budget. His patience in answering all my questions made it easy for me to make informed decisions without feeling rushed. Even after finalizing the sale, Dakota continued to provide support by checking in to ensure that I was satisfied with my new vehicle. This level of post-sale care is rare in the automotive industry and speaks volumes about his commitment to customer satisfaction. Overall, I highly recommend Dakota Troutman at Step One for anyone looking to purchase a vehicle. His professionalism, transparency, and dedication to customer service truly set him apart from other salespeople I’ve encountered in the past. If you’re in the market for a car, be sure to ask for Dakota!

Chrysler Dodge Jeep Ram Crestview is simply a great place to buy a vehicle. More specifically, my sales reps, Isabela Serna and Jay Dial were phenomenal in every measurable way. My personalized video introduction from Isabela after my initial inquiry was a very nice touch. Jay is honest, friendly, respectful, knowledgeable about the vehicle and it's options, and very pleasant to work with. The Sales Manager, Michael, was another phenomenal and friendly representative of this dealership. Best experience I have ever had buying a vehicle. Ladies and Gentlemen, buying a new vehicle can be stressful, I have been there, done that, and lost the t-shirts. Crestview Ram, Isabela, Jay, and Michael did it right and therefore, earned my business. Thank you all!

Carlos helped me find my dream car and under budget! I was in and out with my new care in less than an hour. This dealership is the best over ever been too. No pressure just kindness and patience. Any future care of mine will be from One Step for sure!