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Mullinax Ford of Mobile

(1,620 reviews)
Visit Mullinax Ford of Mobile
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (888) 518-2374 (888) 518-2374
Used (888) 518-9468 (888) 518-9468
Service (888) 363-0306 (888) 363-0306

Reviews

(1,620 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Mobile from DealerRater.

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Great shopping experience

This is the dealership to shop for a stress free, no hassle experience. Our salesman, Brandon Dana, was extremely helpful and courteous. He walked us along step by step answering all questions and fulfilling all requests along the way. The finance manager, Terence Logan, was very thorough and sincere in explaining each and every part of the final purchase process. Everyone else we encountered inside and outside of the showroom greeted us with smiles and offers of help. Miles away from the pressure and stress encountered at other dealerships. This was my second purchase from Mullinax Mobile and I will return in the future and recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. We're glad to know that our entire Mullinax Ford team was helpful and provided excellent customer care during your buying experience. We are happy your returned to do business with us and hope you are enjoying your recent purchase!

Great time

I had a excellent buying experience at mullinex quickest process I've had at a dealership no back n forth just straight up business. James hankins was very polite n answered all my questions helped me greatly with my 15 mustang gt purchase.would recommend him highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

At Mullinax Ford we work to make the car buying process as easy as possible for our customers. We are happy the purchase of your 2015 Ford Mustang GT was stress free and that James was such a great help! We wish you many happy miles and look forward to assisting you in the future.

Mullinax ford was the best experience

Excellent .Most highly recommend them to anyone. We went in looking for a used car . Walk out with a 2016 ? The price we just couldn't bet it . The used car we look at was in great condition . We loved it . Then after looking at new ones that was it . The service was awesome no pressure . It was one of the most easiest way to by a car . Walk out very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. It is great that Mullinax Ford helped you find a vehicle you look; congratulations! We hope you are loving your new ride and wish you many happy miles.

A Great Experience

For several monthsI had been search for a F250 in a specific color and with certain features. In my search, I found a link to Mullinax Ford who had the particular truck I was looking for. On a Friday evening after work, I drove over an hour to look at the truck. Although the dealership was scheduled to close at 1900, they stayed to make sure that the deal worked for me. The staff was very friendly and I would recommend them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great overall experience

I went to Mullinax because I was drawn to their no-haggle approach to selling cars. Their up-front pricing stickers on their trucks allowed me to walk the lot on Sundays alone to get an idea of what features I wanted and could afford and what the bottom line price would be. I began speaking with one of their salesmen after inquiring through the internet. He was very helpful and courteous and never pressured me. Overall it was a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. Mullinax Ford created Up Front pricing to make car buying easier and we are glad it helped make your experience a good one! We look forward to working with you again and wish you many happy miles!

I really like my new F150.

I needed a full size truck, capable of pulling my RV. I decided on the new F150 due to the aluminum alloy body and the EcoBoost engine. The salesman was very helpful in picking out just the truck I wanted. He also arranged for the installation of the accessories wanted. It was overall a great purchasing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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superior service

the service i received at mullinax ford was outstanding! it started the minute i stepped on the lot. everyone i encountered was extremely friendly. the car salesman was not pushy at all. it was a totally stress free experience. in less than 2 hours time i walked out with the keys to a 2016 ford fusion. i was amazed at how smoothly the whole process was. i would definetly recommend anyone that is looking for a car to go to mullinax ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new 2016 Ford Fusion! We are glad your buying experience with the Mullinax Ford team was great start to finish! We hope you are enjoying the new ride and wish you many happy miles!

Very Helpful & Friendly

The sales staff was very helpful to find the truck with all the features I needed. The truck had to be fitted with a bed and shipped to the Mobile Mullinax. Derek called to let me know when Mullinax received my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easiest Car buying experience ever

This is by far the easiest it's ever been to buy a new truck. The dealership was super fair with pricing and did not try to insult me by starting at a ridiculous price and spending the whole day arguing. Their "no hassle" price was very fair. The salesman (Michael Steiber) was super nice and did not pressure me at all. I honestly felt great when I left the dealership, which has not always been the case. Highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. Mullinax Ford works to make car buying easy and stress free so we always offer our Up Front Price first. We truly appreciate your business and look forward to assisting all of your future vehicle needs!

Great customer service and willing to help you in

Great customer service and very friendly staff very helpful and a very great selection of new and used cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us a review. We are happy you had a great experience with Mullinax Ford and we look forward to working with you in the future!