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AutoNation Ford Mobile

(1,272 reviews)
Visit AutoNation Ford Mobile
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 8:30am–7:00pm
Sunday Closed
New (866) 950-4193 (866) 950-4193
Used (877) 371-6223 (877) 371-6223
Service (866) 949-6937 (866) 949-6937

Reviews

(1,272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Mobile from DealerRater.

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Purchasing Manager

Excellent. Earnest took care of all our needs. i would recommend Auto Nation to anyone needing a new Ford. Will be looking for another F-350 in the next month or so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Appointment

We have worked with Michelle in the service dept two times and in both cases she has been very helpful and taken excellent care of us. Great customer service! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Autonation Ford Mobile

My husband and I come in looking for our daughter a car. Julie Lynch was the salesperson that assisted us in the process. She was very helpful and went above her job to make the buying process easier. Great place to purchase any vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ms. Reiko R. Lucky

This was first time having my vehicle services done with AutoNation of Mobile. Lester Calhoun was very instrumental in guiding me through the process he also called to let me know of any additional problems and to let me know my vehicle was done. It was done in a very timely manner. Thank you Mr. Calhoun for all your help and I will now have my vehicle serviced at AutoNation from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Reiko, we're glad you had a positive experience working with Lester. If you ever need help, just give us a call. Happy motoring!

Motormouth

Went there to check out theit Ford Fusions. The salesman that came out to help me was absolutely the best ever. He showed me around and never hurried me to buy. I found a great deal and the financing was really explained to me. Sales manager was awesome to. Just loved the experience here. I'll definitely be back here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad you chose our dealership, Larry. We're pleased you had a great purchasing experience with us. If you need more help, our team is available to talk -- safe travels!

Ms. Janice Robinson

Lester Calhoun is the person I spoke with for services I had done to my vehicle. He walked me through the entire process and service was rendered and told to me by Mr. Calhoun. I will return for more service in the future. I also recommend my friends and family to use AutoNation for future services, thanks to Lester Calhoun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2018 New F150 Lariat 4x4

While shopping I was able to specify the type vehicle. Drive a selected model and color. I had to decide that the interior color was acceptable even though it was not my first choice. I was given time and space to get my decision making process and financing in line with my needs. I also was given the flexibility to trade in my older still serviceable vehicle. The new F150 is meeting all my expectations. Great truck! The sales associate and dealership provided exactly what I needed to make this decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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EXCELLENT SERVICE

We went into the dealership with hopes of purchasing a truck. Not only did we get what we asked for, we got more!!! We drove off the lot with a brand new Ford F-150!!!! We owe Matt C. and Jim a HUGE thank you!!! Thank you for simply taking the time to listen to us, for your patience, and certainly your kindness. You are GREATLY appreciated!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Our New Ford Edge

We were greeted as soon as we drove up and opened our doors. We were treated with courtesy and an eagerness to please. This was the first place we went to look for cars and we left there with a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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EXCELENT SERVICE

We came into the dealership with hopes of purchasing a truck- not only did we get what we asked for, we got more!! Drove off the lot in a 2018 F-150!! Couldn?t be more pleased!! Matt, Jim, and to those who played such an important role in this purchase, THANK YOU THANK YOU!! Surpassed all of our expectations!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new 2018 F-150! Matt, we're so glad that we were able to go above and beyond your expectations! Thanks for giving us such high ratings! If you ever need help, just give us a call. Happy motoring!