Reviews
Write a reviewExcellent experience
Very friendly and helpful made my buying experience easy and quick.
Excellent experience
Very friendly and helpful made my buying experience easy and quick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
oil change
Premier did my oil change and tire rotation in a very timely matter.
oil change
Premier did my oil change and tire rotation in a very timely matter.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Repair from xxxx
My vehicle was in the shop for a 1 month going back and forth with the insurance, premier wasn't uploading the claim properly every time, what was heart breaking was me walking into the service tech and another co-Woker expressing negative towards me unknowingly of me standing in the hallway. When i did a walk through i notice the clips of the side of my car was not glue correctly, i still have to take it back to see if they will redo them without any hassle
Repair from xxxx
My vehicle was in the shop for a 1 month going back and forth with the insurance, premier wasn't uploading the claim properly every time, what was heart breaking was me walking into the service tech and another co-Woker expressing negative towards me unknowingly of me standing in the hallway. When i did a walk through i notice the clips of the side of my car was not glue correctly, i still have to take it back to see if they will redo them without any hassle
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Buying a new car
Ethan did a great job! Car was not cleaned left trash in console!!
Buying a new car
Ethan did a great job! Car was not cleaned left trash in console!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer
Friendly service department. Knowledgeable, personable staff.
Customer
Friendly service department. Knowledgeable, personable staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Sales and Service
Overall excellent experience purchasing from Premier
Excellent Sales and Service
Overall excellent experience purchasing from Premier
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
dwwoods@eastex.net
I had an appointment at a certain time, they got right on my truck and did the service in good time. Great people to deal with and great service. I was very satisfied with everything.
dwwoods@eastex.net
I had an appointment at a certain time, they got right on my truck and did the service in good time. Great people to deal with and great service. I was very satisfied with everything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall amazing
My service advisor was good but my tech james was absolutely awesome
Overall amazing
My service advisor was good but my tech james was absolutely awesome
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Made an appointment 5 days in advance for service.
I made an appointment 5 days in advance for 10am on a Tuesday. I came in and they told me I'd have to leave it for at least two days because their board filled up over the weekend. So I settled for only an oil change... I'm still waiting on my 3rd hour... never coming back here for anything.
Made an appointment 5 days in advance for service.
I made an appointment 5 days in advance for 10am on a Tuesday. I came in and they told me I'd have to leave it for at least two days because their board filled up over the weekend. So I settled for only an oil change... I'm still waiting on my 3rd hour... never coming back here for anything.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Unsatisfactory performance
Have not had good experience buying from this dealership; felt we were deceived with the vehicle we purchased. Were told "it just came off the truck" when actually it had been on the lot for nine months. Then took another vehicle in and did not receive satisfactory service.
Unsatisfactory performance
Have not had good experience buying from this dealership; felt we were deceived with the vehicle we purchased. Were told "it just came off the truck" when actually it had been on the lot for nine months. Then took another vehicle in and did not receive satisfactory service.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase