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Rockdale Country Ford

(101 reviews)
Visit Rockdale Country Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
New (888) 681-7104 (888) 681-7104
Used (888) 682-5201 (888) 682-5201
Service (888) 682-9146 (888) 682-9146

Inventory

See all 184 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2022.
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves.
Your local choice for fast friendly and honest parts sales and service!

Service center

Phone number (888) 682-9146

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

(101 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Their service dept is one of the best I've ever dealt

Their service dept is one of the best I've ever dealt with and I use them regularly.

Their service dept is one of the best I've ever dealt

Their service dept is one of the best I've ever dealt with and I use them regularly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words, Cas! We're thrilled to hear that you consistently have a great experience with our service department at Rockdale Country Ford. We appreciate your loyalty and look forward to continuing to serve you in the future! Sincerely, the Rockdale Country Ford Team

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Good helpful consideration on all things ask for and

Good helpful consideration on all things ask for and about. Would definitely recommend this dealership

Good helpful consideration on all things ask for and

Good helpful consideration on all things ask for and about. Would definitely recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Was sold a high end vehicle with outdated switched tires.

Was sold a high end vehicle with outdated switched tires. When I asked, they just told me that it must have been done before they took trade in? Also was told that because I was given such a good deal, they couldn?t do anything else for me.

Was sold a high end vehicle with outdated switched tires.

Was sold a high end vehicle with outdated switched tires. When I asked, they just told me that it must have been done before they took trade in? Also was told that because I was given such a good deal, they couldn?t do anything else for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience, Gayle. We appreciate your feedback regarding the high-end vehicle and the condition of the tires. We understand how important it is for our customers to have the best possible experience. We encourage you to contact us directly at so we can discuss your concerns further and work towards a satisfactory resolution. Your satisfaction is important to us. Sincerely, the Rockdale Country Ford Team

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Rockdale Ford can not be beaten.

Rockdale Ford can not be beaten. From there great sales department to the unbelievable service department. They made my truck buying experience quick and easy.

Rockdale Ford can not be beaten.

Rockdale Ford can not be beaten. From there great sales department to the unbelievable service department. They made my truck buying experience quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very professional dealership.

Very professional dealership. I would definitely recommend this dealership to anyone. Great experience, great staff.

Very professional dealership.

Very professional dealership. I would definitely recommend this dealership to anyone. Great experience, great staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Rockdale Ford made my used car shopping and buying

Rockdale Ford made my used car shopping and buying experience very easy. They were very knowledgeable about my car choice and made the paperwork quick and easy. I would definitely recommend.

Rockdale Ford made my used car shopping and buying

Rockdale Ford made my used car shopping and buying experience very easy. They were very knowledgeable about my car choice and made the paperwork quick and easy. I would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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New pickup owner

Great dealership to do business with. Recommend to visit dealer for a new car or truck

New pickup owner

Great dealership to do business with. Recommend to visit dealer for a new car or truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Billy, we are so happy to read such a great review about Rockdale Country Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Ford Max

Everything went smoothly and on time. I checked in for my appointment and they started my service on time.

Ford Max

Everything went smoothly and on time. I checked in for my appointment and they started my service on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Thomas, thank you so much for your positive comments about Rockdale Country Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I have purchased several cars over my life time and until

I have purchased several cars over my life time and until I bought a car from Rockdale Country Ford, I have never enjoyed the experiences. For my latest vehicle that I bought for one of my daughters, I found what I was looking for at Rockdale Country Ford and after just a handful of text messages, we had reached a great deal (which is tough to do during these supply issue times) for the vehicle and a pick-up time and when we arrived to pick it up, it was all ready to go with the Temp plates already installed and they were ready with all the paperwork. There were no last minute hidden fees or pressure to buy unwanted extras and we were literally at the dealership for no more than 15 minutes before heading home with the car. Rockdale will always be the 1st place I look for a car and if I ever wanted to order a Ford vehicle, I for sure would order it from them even if it is a 2+ hour drive away from me. Keep it up Rockdale Ford ... you earned me as a customer for many more future cars.

I have purchased several cars over my life time and until

I have purchased several cars over my life time and until I bought a car from Rockdale Country Ford, I have never enjoyed the experiences. For my latest vehicle that I bought for one of my daughters, I found what I was looking for at Rockdale Country Ford and after just a handful of text messages, we had reached a great deal (which is tough to do during these supply issue times) for the vehicle and a pick-up time and when we arrived to pick it up, it was all ready to go with the Temp plates already installed and they were ready with all the paperwork. There were no last minute hidden fees or pressure to buy unwanted extras and we were literally at the dealership for no more than 15 minutes before heading home with the car. Rockdale will always be the 1st place I look for a car and if I ever wanted to order a Ford vehicle, I for sure would order it from them even if it is a 2+ hour drive away from me. Keep it up Rockdale Ford ... you earned me as a customer for many more future cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Owner

Great service. I am currently using rockdale Ford for the great serve I get when I get my truck serviced.

Owner

Great service. I am currently using rockdale Ford for the great serve I get when I get my truck serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi James, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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