Reviews
Purchase of 2017 Silverado 1500
Matthew Mahan made the process very easy. He worked the deal for me in a very professional manner. Went all the way to Missouri to find the truck I wanted. This is the 4th vehicle we have bought from Covert, we shop around but always come back to Covert. The entire sales team, which consisted of Matthew, Brad, and Kelly did an excellent job. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joseph, thank you very much for taking the time to leave this kind review of your purchase experience here at Covert Hutto! We are incredibly pleased to hear that your experience with Matthew was so excellent that you will continue to shop with us for your vehicles. We can't thank you enough for your wonderful patronage over the past four vehicles.
COVERT FORD SERVICE
Brought our Ford Edge in for a recall service and was told it would take about 3 hours. I decided to wait for the vehicle and was very surprised when it was completed in an hour and a half. Always great service at Covert Ford. Jason Kelly is always on top of his game.Great service and a great friendly experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we're very happy to hear that when you brought your Edge in for service here at Covert Hutto, you were surprised that your service took half as long to complete as initially estimated. Thank you so much for the kind review. We sincerely appreciate your kindness.
Good service team
Terry works with us for all our service needs.And he goes the extra mile to show us things we need to know. Always Friendly.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're very pleased to hear that Terry goes above and beyond for you in the service department!
Purchase was a good experience!
Brett Van Pelt was our salesperson for a 2016 Ford F350 truck recently. He is an excellent salesperson. He communicated by phone and email prior to the sale promptly and continued to follow through at the dealership to make the sale. If you visit Hutto Covert Ford, I highly recommend that you deal with Brett.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vicki, congratulations on the purchase of your brand new F-350 from Brett here at Covert Ford of Hutto! We're very pleased to hear that Brett took such great care of you during your visit to our dealership. We loved working with you, and we look forward to the opportunity to serve you again in the future.
Owner
We were replacing 4 year old truck and salesman Marcus Reiland guided us through finding the perfect vehicle at the right price. Happy with our deal.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bernie, it was a pleasure to work with you to replace your truck. Thank you so much for making this kind review!
my f150 from covert ford
I was very happy with the service and respect my wife and i received from Clinton Reed from the minute we arrived at the dealership. Clinton Reed gave up his full attention and worked very hard to ensure we were happy with our vehicle and that it was what we were looking for. i will be sure to keep covert at the top of my list.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Randolph, thanks a bunch for the exceptionally kind review of your experience here at Covert Country Chevrolet of Hutto. We're very pleased that Clinton took great care of you and your wife and was able to get you exactly what you were looking for!
Excellent service department and Personnel
Terry Friend always take of me at the Hutto Chevy store. Took Vette in for oil change and software updates and reprogramming a couple more fobs, just in case. Car was ready quickly but I could not get there before Service closed. Terry stayed late to get my car to me that evening. Mark M.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, thank you so much for your incredibly thoughtful review of Terry and the rest of our service staff here at Covert Hutto. We love keeping your Corvette in tip-top shape. Thank you so much for choosing Covert.
Satisfied Customer
Greg Carnes was a great service advisor! He got my part that was needed right away and made sure my repair was completed to my full satisfaction and within the time frame he quoted me! I highly recommend purchasing a vehicle and having one repaired at Covert Chevrolet in Hutto Texas! And if it's for repairs, make sure you ask for Greg! He will most definitely ensure you are taken care of in a timely, efficient manner!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, we appreciate the time you have taken to leave this kind feedback about your experience here at Covert Country Chevrolet of Hutto. We're very happy to hear that Greg was a joy to work with during your visit to our service department. We loved working with you, and we can't wait to see you again.
Excellent Service at Ford Hutto
Jason Kelly and his team were absolutely awesome. My car was having issues and needed repairs/service and Jason quickly offered assistance. He kept me informed on the repairs being performed and when it would be available for pick up. They did an amazing job and offered a quick turn around time. Covert Ford in Hutto will be my one and only place to go for my car(s) needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the praise of your service rendered here at Covert Country Chevrolet of Hutto, Mara! We're very happy to hear that Jason took such great car of your car and was able to keep you informed. We're very happy that we could get you back on the road quickly. Thanks a lot!
Outstanding family dealership
Sooo glad we found Covert Chevy of Hutto! After several months of searching for a new/used truck, online and with dealerships, new and used, we landed in Hutto, with Covert. We should have started here first! From my first email inquiry, I received an automated email from Mr Dan Covert himself, giving me his personal cell number and encouraging me to call him if I had questions. From there, our salesman, Gary Reed, was our first contact. He wasted no time in working diligently to work out a deal, which he did, over the phone and within the first 30 minutes. We met him at the dealership and the personal care we received throughout the process from Gary, Stephen Rogge, Mr Dan Covert and Ethan Tribiana was exceptional. My wife, daughter and I felt like we had become part of the family. I will continue to keep my business with Covert in the future and will encourage all my friends to do the same. We have definitely found our home dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave this incredibly kind review of your experience here at Covert Country Chevrolet of Hutto! We always love hearing from our customers about their experiences in our dealership, and it always makes us smile to hear when a customer like you has had such a phenomenal experience. While we're sorry you didn't have excellent experiences looking for a car initially, we're so pleased that upon finding our dealership, you immediately found your car buying home. We're so glad that Dan and Gary made your experience memorable. We loved working with you, and we look forward to doing so again in the future. Thanks a bunch!