Reviews
Great customer service - their dealership along with Trae
Great customer service - their dealership along with Trae and the whole service department is the reason I purchased a Ford vehicle. Local and convenient to where I live.
Great customer service - their dealership along with Trae
Great customer service - their dealership along with Trae and the whole service department is the reason I purchased a Ford vehicle. Local and convenient to where I live.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Trae and the service department at Bud Cross Ford made your experience so positive. Thanks for choosing us, and we hope you enjoy your new vehicle!
They called, came and picked up truck quickly and
They called, came and picked up truck quickly and returned it within one hour, easy.
They called, came and picked up truck quickly and
They called, came and picked up truck quickly and returned it within one hour, easy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joe, we're delighted we could deliver an excellent experience! - Bud Cross Ford Team
Mario did an Outstanding Job taking care of my truck
Mario did an Outstanding Job taking care of my truck maintenance. Very respectful and a pleasure to do business with. Thank you Mario
Mario did an Outstanding Job taking care of my truck
Mario did an Outstanding Job taking care of my truck maintenance. Very respectful and a pleasure to do business with. Thank you Mario
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting Mario & the Bud Cross Ford team with your truck's service needs! Your kind words are appreciated, and we'll be sure to pass them along!
Staff were friendly and knowledgeable.
Staff were friendly and knowledgeable. Helped us navigate a solution to our problem at the service center.
Staff were friendly and knowledgeable.
Staff were friendly and knowledgeable. Helped us navigate a solution to our problem at the service center.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jamie, we're glad to know our team at Bud Cross Ford was able to assist you effectively. Thanks for the positive feedback!
Had a safety recall.
Had a safety recall. Trae was friendly and handled the service very promptly. Good job!
Had a safety recall.
Had a safety recall. Trae was friendly and handled the service very promptly. Good job!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi David R! Thank you for leaving us this five-star review and the kind words about Trae from our service team at Bud Cross Ford We'll see you next time!
They are always quick with any service and the quality is
They are always quick with any service and the quality is first class. The price is always told up front and it is always on point after work is done. I would highly recommend Bud Cross Ford any time you need something!!!
They are always quick with any service and the quality is
They are always quick with any service and the quality is first class. The price is always told up front and it is always on point after work is done. I would highly recommend Bud Cross Ford any time you need something!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, we're delighted to know that you've had consistent and positive experiences with our service at Bud Cross Ford. We appreciate your recommendation!
Making online appointment was easy.
Making online appointment was easy. Service advisor was courteous. Getting my vehicle back was done in a timely matter.
Making online appointment was easy.
Making online appointment was easy. Service advisor was courteous. Getting my vehicle back was done in a timely matter.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Phillip! We're glad to know that you found our online appointment system easy and efficient at Bud Cross Ford. Thanks for sharing your positive experience with us!
Awesome service department who are always courteous,
Awesome service department who are always courteous, professional and willing to answer questions to the best of their ability.
Awesome service department who are always courteous,
Awesome service department who are always courteous, professional and willing to answer questions to the best of their ability.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know you had an awesome experience with our service department at Bud Cross Ford. We always aim to be courteous, professional, and helpful! Have a great ride!
Travis helped me with the buying of my truck.
Travis helped me with the buying of my truck. He was very helpful and friendly and professional. he also was very explanatory about the truck. He helped me set up my FordPass, and also showed me all the features of the truck. If I was in need of another vehicle, Travis would be my man. Thanks, Travis.
Travis helped me with the buying of my truck.
Travis helped me with the buying of my truck. He was very helpful and friendly and professional. he also was very explanatory about the truck. He helped me set up my FordPass, and also showed me all the features of the truck. If I was in need of another vehicle, Travis would be my man. Thanks, Travis.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, David! We're so glad Travis was able to assist you with your purchase and we hope you enjoy your new truck. Please don't hesitate to reach out if our Bud Cross Ford team can be of service again in the future!
Excellent service - Trae in the service department has
Excellent service - Trae in the service department has been our family’s contact for all the vehicles we own for years. Explains in detail the work they do and why it was necessary. Goes above and beyond to make sure we’re satisfied with everything.
Excellent service - Trae in the service department has
Excellent service - Trae in the service department has been our family’s contact for all the vehicles we own for years. Explains in detail the work they do and why it was necessary. Goes above and beyond to make sure we’re satisfied with everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know that Trae and our service department at Bud Cross Ford have consistently provided you with excellent care. We always aim for clear communication and customer satisfaction, thank you for your continued trust in us!