Reviews
The entire Ross Downing Chevy Team was most...
The entire Ross Downing Chevy Team was most courteous,helpful,& efficient in handling our new car sale. I would HIGHLY recommend this dealership to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel responded immediately to an inquiry about...
Daniel responded immediately to an inquiry about Chevrolet 1500 4x4 from internet. Our first telephone conversation went well. Enjoyed my experience no pressure. I looked at a dodge truck but felt comfortable going with the Chev.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Searched the internet for the Grand Sport Corvette I was...
Searched the internet for the Grand Sport Corvette I was looking for, found it at Ross Downing Chevy. Purchased the vehicle from out of state, had a great experience. Mike Grady in new car ssles was knowledgable and attentive throughout the process. Doug in finance took extra time on a weekend to go over the paperwork, which was clearly explained. First experience in buying out of state, will buy again from Ross Downing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kim was truly a blessing to me. I went looking for a used...
Kim was truly a blessing to me. I went looking for a used car, however she said I could probably get a new one. I looked at her with amazement and shock! I never dreamed of getting a new car! I didn't think I Could. Then I started praying. Then I started believing. And WOW, with God's help, Kim, along with the help of Ryan made it happen! It took some time; however, she was so patient and friendly. She did not give up. She believed with me. I was one happy lady when I left there!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Pete and Rob was very nice and friendly. Mr. Pete...
Mr. Pete and Rob was very nice and friendly. Mr. Pete explained everything very much in detail so we could understand him. He showed us how to work all the gadgets in the car. Also Rob was so very up and honest. Doug Lagroue was very good at his job and explained it all in terms we could deal with. When I returned to get the inspection sticker (it was raining the day of the purchase) the man came off his lunch break to do this so that I wouldnt have to wait more than 10 minutes. Thank you, Ross Downing Inc. Maureen and Chuck Edwards
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A great team. I had only one day to choose, buy, and...
A great team. I had only one day to choose, buy, and drive away and it all happened. Two days after leaving, i got a phone call. It was found that I should have received a lower interest rate. This was applied to my loan application and my monthly note lowered. That extra effort did not have to happen. This will help pay for my oil changes. Thanks for the courteous and respectful manner which I was treated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the place to be
If you are looking for a new Chevy, this is the dealership to go to. Everyone is very knowledgable of the products and exteremely helpful. I left the dealership well informed and did not feel any pressure during my shopping experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
I had a very bad experiece with this dealership.They do...
I had a very bad experiece with this dealership.They do not vale their customers what so ever.The customer service is horrible and they lack knowledge.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I had a great experience at Ross Downing when purchasing...
I had a great experience at Ross Downing when purchasing my new camaro. Kim provided me with fast, friendly and professional customer service. I am very satisfied wiith the total package that I received from Ross Downing. Thanks so much for all you do!!! Tonia Vaughn
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I drove to Ross downing from close to 100 miles away to...
I drove to Ross downing from close to 100 miles away to take advantage of this dealerships outstanding prices on a brand new 2012 Chevrolet siverado. My experience with Mike Grady in Internet sales was great, he was very knowledgeable of the product he was selling and extremely helpful with trying to pressure me into buying. I got a great deal on my new Chevy and would recommend this dealership to others not only for there great price but service as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car