Reviews
Always great service and friendly staff. My daughters...
Always great service and friendly staff. My daughters tire was damaged and had to be replaced. She was in and out in no time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am driving my third Mercedes and I will continue to buy...
I am driving my third Mercedes and I will continue to buy from Mercedes because of the excellent service I always receive. The Mercedes service department is hand down the best in their field. They are always professional and I love dealing with D"Arcy! He definitely is the best at his job. He truly cares about his clients and makes sure I am taken care every visit. Thanks MBOBR!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership is 1st class. Definitely would recommend...
Dealership is 1st class. Definitely would recommend Mercedes Benz Baton Rouge to everyone looking for a Mercedes Benz and looking for great Service..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Josh Marchan is your BEST Service Advisor. He is the...
Josh Marchan is your BEST Service Advisor. He is the reason we come to BR Mercedes Benz for service to our Mercedes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic service everytime!! Friendly technician who...
Fantastic service everytime!! Friendly technician who kept me informed the entire time. My car was repaired very quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful service department. Check in was easy, loaner...
Wonderful service department. Check in was easy, loaner car transitions was flawless, it was a great experience! Way to geaux team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Andrea was very helpful in expediting scheduling, getting...
Andrea was very helpful in expediting scheduling, getting a loaner and getting the problem causing my car to stall fixed. She is very professional and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always impeccable customer service. This is our 4th...
Always impeccable customer service. This is our 4th Mercedes-Benz. I won’t buy anything else or from anyone else. Simply the best… MBOBR!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Convenient online service scheduling and Best courteous...
Convenient online service scheduling and Best courteous service ever! Service turnaround time began promptly and ended quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
D’Arcy Hines is THE BEST !!! He answers his phone 24/7...
D’Arcy Hines is THE BEST !!! He answers his phone 24/7 and gives me great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
