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Mercedes-Benz of Baton Rouge

(855 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2018 state dealer award 2017 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 812-2847 (888) 812-2847
Used (877) 665-3110 (877) 665-3110
Service (855) 201-0871 (855) 201-0871

Reviews

(855 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Baton Rouge from DealerRater.

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Always great service and friendly staff. My daughters...

Always great service and friendly staff. My daughters tire was damaged and had to be replaced. She was in and out in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I am driving my third Mercedes and I will continue to buy...

I am driving my third Mercedes and I will continue to buy from Mercedes because of the excellent service I always receive. The Mercedes service department is hand down the best in their field. They are always professional and I love dealing with D"Arcy! He definitely is the best at his job. He truly cares about his clients and makes sure I am taken care every visit. Thanks MBOBR!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dealership is 1st class. Definitely would recommend...

Dealership is 1st class. Definitely would recommend Mercedes Benz Baton Rouge to everyone looking for a Mercedes Benz and looking for great Service..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Josh Marchan is your BEST Service Advisor. He is the...

Josh Marchan is your BEST Service Advisor. He is the reason we come to BR Mercedes Benz for service to our Mercedes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fantastic service everytime!! Friendly technician who...

Fantastic service everytime!! Friendly technician who kept me informed the entire time. My car was repaired very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful service department. Check in was easy, loaner...

Wonderful service department. Check in was easy, loaner car transitions was flawless, it was a great experience! Way to geaux team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Andrea was very helpful in expediting scheduling, getting...

Andrea was very helpful in expediting scheduling, getting a loaner and getting the problem causing my car to stall fixed. She is very professional and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always impeccable customer service. This is our 4th...

Always impeccable customer service. This is our 4th Mercedes-Benz. I won’t buy anything else or from anyone else. Simply the best… MBOBR!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Convenient online service scheduling and Best courteous...

Convenient online service scheduling and Best courteous service ever! Service turnaround time began promptly and ended quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

D’Arcy Hines is THE BEST !!! He answers his phone 24/7...

D’Arcy Hines is THE BEST !!! He answers his phone 24/7 and gives me great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.