Reviews
Jason and the MB BR team were amazing!
Jason and the MB BR team were amazing!!! Best car buying experience to date. They made everything simple and seamless --- making car buying fun!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service and communication skills regarding
Great customer service and communication skills regarding all services performed on my vehicle! They cleaned my car before returning it to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Garry Droze made my experience at Mercedes Benz Baton
Garry Droze made my experience at Mercedes Benz Baton Rouge so amazing. He was knowledgeable & kind. I will be purchasing my next vehicle from him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The customer service is always amazing when I have to
The customer service is always amazing when I have to take my car in for maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service provided was great and the wait time was not
The service provided was great and the wait time was not too long. The staff was very patient and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The most excellent sales staff and service department!
The most excellent sales staff and service department! Thanks to everyone who made the experience professional and fun
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
MBOBR always exceeds expectations!
MBOBR always exceeds expectations!! You are treated like a favored family member. Their Dealership can’t be topped in sales and service. MBOBR cannot be beat in any area
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
EXCELLENT SERVICE!
EXCELLENT SERVICE! Courtesy car representative and service representative were very professional and provided great assistance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
D'Arcy Hinds is excellent in all he does - a great asset
D'Arcy Hinds is excellent in all he does - a great asset to MBOBR. He made sure that the service department completed the needed repairs and kept me informed of their progress. The lack of an after hours drop-off is a MAJOR NEGATIVE, however!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lynn is fantastic.
Lynn is fantastic. Very accommodating and attentive. This is the third car she has handled for me. I'll be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
