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Mercedes-Benz of Baton Rouge

(854 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2018 state dealer award 2017 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 812-2847 (888) 812-2847
Used (877) 665-3110 (877) 665-3110
Service (855) 201-0871 (855) 201-0871

Reviews

(854 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Baton Rouge from DealerRater.

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Jason and the MB BR team were amazing!

Jason and the MB BR team were amazing!!! Best car buying experience to date. They made everything simple and seamless --- making car buying fun!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service and communication skills regarding

Great customer service and communication skills regarding all services performed on my vehicle! They cleaned my car before returning it to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Garry Droze made my experience at Mercedes Benz Baton

Garry Droze made my experience at Mercedes Benz Baton Rouge so amazing. He was knowledgeable & kind. I will be purchasing my next vehicle from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The customer service is always amazing when I have to

The customer service is always amazing when I have to take my car in for maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service provided was great and the wait time was not

The service provided was great and the wait time was not too long. The staff was very patient and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The most excellent sales staff and service department!

The most excellent sales staff and service department! Thanks to everyone who made the experience professional and fun

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

MBOBR always exceeds expectations!

MBOBR always exceeds expectations!! You are treated like a favored family member. Their Dealership can’t be topped in sales and service. MBOBR cannot be beat in any area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

EXCELLENT SERVICE!

EXCELLENT SERVICE! Courtesy car representative and service representative were very professional and provided great assistance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

D'Arcy Hinds is excellent in all he does - a great asset

D'Arcy Hinds is excellent in all he does - a great asset to MBOBR. He made sure that the service department completed the needed repairs and kept me informed of their progress. The lack of an after hours drop-off is a MAJOR NEGATIVE, however!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lynn is fantastic.

Lynn is fantastic. Very accommodating and attentive. This is the third car she has handled for me. I'll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.