CAG - Austin INFINITI

I am always very pleased with the customer service I receive from Infiniti. This is my second purchase of a new vehicle from Infiniti and their service is exceptional.

The BEST Service Dept. EVER! Always a pleasure to go, even during these crazy times. They make you feel like your part of the family every time!

Scheduled appointment with Allan D. to go over option for my QX70S end of Lease. I was really leaning towards turning the QX70S from a Lease to a purchase. Main reasoning was the 3.7ltr. engine in the QX70S (Never had 1 issue, Torque and HP was very good. Allan was very knowledgeable on the 3.0LTT engine and eased my initial concerns. The test drive with the Q60S Red Sport sealed my decision. Time will tell if the 3.0LTT is as reliable as the 3.7ltr., but I'm having funny driving the 2019 Q60S Red Sport 400. Also, my experience with Ray J. in Finance was the best experience I have ever had when purchasing a vehicle. I appreciate the time and effort from the whole Austin Infiniti Team.

The whole buying process was very through and easy. Every person made the experience great. This is our second purchase from Austin Infinity and we recommend them for your next vehicle purchase.

I always receive excellent service at Austin Infiniti...My service advisor Nick always goes above and beyond for his customers! Tank you again for continued EXCELLENCE!!!

I made an appointment and took in my QX-60 for an ABS brake recall. This same issue was addressed by another dealership two weeks earlier. Bobby Davis provided me fantastic customer service, explained everything, and answered all my questions. While I waited, a rock chip to my windshield was repaired. My recall issue was completed in a relatively short period of time and I was on my way. I will recommend Bobby Davis and Infiniti of Austin.

Salesman Maurice Darcy was very helpful and provided excellent service and trade in value was fair. The dealership provided a refreshments bar for customers and a comfortable waiting room.

I really appreciate the loaner car, ease of communication and flexibility at Infiniti. Briana did a great job coordinating my service and offering advice and she has a super positive attitude, too!

Great experience from start2finish! All questions asked professionally answered & handled. Already look forward to next visit. Nice to feel my patronage is appreciated. Barista awesome 2!!

Bobby in Service is awesome! Never had a service guy like him. He treats me as if I am his only customer :) He goes above and beyond and I never have to wait in a waiting room!