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Mike Willis Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (346 reviews)
Visit Mike Willis Ford
Sales hours: 8:30am to 6:00pm
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Sales
Monday 8:30am–6:00pm
Tuesday 8:30am–6:00pm
Wednesday 8:30am–6:00pm
Thursday 8:30am–6:00pm
Friday 8:30am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Willis Ford from DealerRater.

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Exceptional

So pleased we decided to stay local! Inventory options were great, service was outstanding and I was able to get exactly what I wanted. Looking forward to a continued relationship for regular vehicle maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2018 Ford Expedition

Chan made our experience at Mike Willis Ford a great one. He went above and beyond to help us with all our wants and needs. Highly recommend Chan at Mike Willis Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2018 Ford Expedition

Our experience at Mike Willis Ford was excellent thanks to Chan. He went above and beyond to help us find what we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very helpfull. No pressure

Everyone was very helpful and polite. No pressure to buy. Also salesman was very knoledgable. And everyone willing to work late to accomadate my work schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful experience!

Wonderful experience! Chan & TK are the best! They found our vehicles we wanted fast. No pressure to buy. TK brought up other options with financing others hadn’t! Very good service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and easy

I was happy with the service we received. I was very happy with the options we received in financing. We ended up buy two vehicles because of it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic Team & Dealership

From the moment we walked in Chan did everything possible to get us into our dream vehicle. He and the entire staff at Mike Willis Ford were helpful, professional and attentive to our needs. We will be repeat customers thanks to their great staff! I highly recommend visiting with Chan to see if he can help you find your dream vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

Chan, Tyler, and Jamie were very helpful and highly entertaining. We will definitely shop here again for the next vehicle and will recommend Mike Willis Ford to anyone we know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Takata Air Bag Replacement / Service

Had my car from 6/18/18-11/30/18 to replace air bag sensor. Got car back battery was dead and got home after turning off and couldn’t get it to crank. Had to buy new battery and get mechanic to look at after service manager implied I screwed it up by putting in a new battery myself. Was out of town when they called and got back in town and returned the loaner on 11/30/18, two days after repair was complete when I got in town. Ford told me I had a 7 day grace period once called and told the repair was fixed. Well rental car agency called the dealership multiple times for the two extra day payment. But informed me the dealership wouldn’t pay the extra two days. Still within grace period and the two days were charged to my card. More stress from the dealership then enough. Definitely not getting another Ford because going through this kind of stress isn’t worth it for a repair a national car manufacturer made for using shotty parts!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Awesome

Everything and everyone that had anything to do with this purchase was perfect. Very professional and very helpful. Mike Willis ford has a great staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.