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North Freeway Hyundai

(2,281 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
2016 state dealer award
View 5 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,281 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Freeway Hyundai from DealerRater.

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Elantra purchase

We have bought several cars through NW45 Hyundai as they always give us excellent service throughout the whole process, we will be going back again in a few months to look at a Genesis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick , fast and painless

I went to plenty of other dealerships before hand and wasted my time negotiating prices and finances. Finally i did Truecar, got an estimate and got quick replies back from this dealership. An hour later i was test driving, another hour later i was out the door with my new car. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer

We were victims of Hurricane Harvey and have loss both of our cars. My daughter has looked into the Santa Fe model car for her post graduation preset from college. We were reluctant to purchase a brand new car. We have searched over 6 places for the right price and reasonable SUV for my daughter. She has set a wish list to have technology package, leather seat, and safety features. We found a 2017 Santa Fe that has met her wish list but the asking price was not what we intend. After much discussions and conversations with multiple sales clerks and management there. They actually created a comfortable and logical mindset of us purchasing a car. They have given us discounts to help with our need due to Hurricane Harvey and created a payment plans that was affordable for us to purchase the car. Not only did they talk to us into one car, but TWO Santa Fe models. My daughter got the Santa Fe Sport (5 seat) and myself, a Santa Fe (7 seat)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience, worth driving across town for

Professional sales manager, who was straight forward on the drive-out price from beginning to end. Other dealers were clearly manipulating the price with unwanted addins and misrepresenting available rebates. North Freeway Hyundai clearly doesn't operate this way. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Customer service

I have given an excellent rating because I was very pleased by Mr. Barcas assistance. We came to a great deal on an amazing car. He is an amazing salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Hyundai dealership in Houston

I had a great experience purchasing a 2017 Elantra sport from north freeway Hyundai. The dealership was spacious and nice. They had an arcade machine with which I could pass the time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you John Lewis

John Lewis was kind and professional. We came in after our car was flooded and needed a new car. He took the time to review all of the details and was patient while we made our decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Terrible

Not sure why anyone would buy a car from this dealership. They do not provide requested information, but will call your phone, which I did not ask them to do and ask how can I help you. The original request was clear and how they got my phone number, but ignored the actual request. Not smart if you want someone to buy from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Chris Grimes

Great service. Chris was easy to work with. I would recommend this dealership to my family and friends. The whole experience was great, even though I had trouble deciding between two vehicles, and kept going back and forth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very easy

I worked with the internet sales department (RANDY). He found the best car for my needs and made the transaction uneventful. I didn't think it could be this easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.