Reviews
Great service
I was greeted promptly on the service drive and the writer who took care of me did an excellent job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for taking the time to submit this amazing feedback. We're thrilled to hear that our team member did an excellent job in taking care of you during your experience. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, David Hruska General Manager
Great Service
The individuals were honest, had good customer service. My car service and quick and finished correctly. My service tech explained all issue with my car and gave me pricing to fix my vehicle problems.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lee, we appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have a very positive experience. We will share your comments with our team and we look forward to seeing you at our dealership soon. Best regards, David Hruska General Manager
Excellent service great facility.
It was quick.Alex Rodriguez and his crew were the ultimate professional that they projected when l saw them .Alex is very good guy atop of everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Olufemi! Alex is a vital member of our team and he will be excited to read your review. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, David Hruska General Manager
The only place that I would buy a Nissan vehicle.
The young man that worked on my claim was very hands on and knowledgeable about all the problems with the vehicle.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ronald and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best regards, David Hruska General Manager
Great Customer Service
Ivan was very patient in explaining my car service needs on my last trip. I have a new Nissan Rogue (2014). This was my first service for the vehicle; so I had lots of questions. He was patient enough to answer all of them; including advice for my next service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this five-star review of our service department, Wanda. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. We will share your comments with Ivan and please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, David Hruska General Manager
MOSSEY THE PROFESSIONAL SERVICE COMPANY
I was very pleased at the service that I received It was done in a professional manner and I was informed on the progress .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, we really appreciate you taking time to write this nice feedback about our dealership. It is delightful to learn that you were very pleased with the service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best regards, David Hruska General Manager
Great service
Service Rep, Reggie, was very courteous and wanted to make sure I was taken care of and asked me if I had any questions. Good customer focus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sherri, we are happy to hear that your time spent with Reggie was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Best regards, David Hruska General Manager
Amazing service !
Although your site had a higher pricing and no promotions in oil change, the service tech was able to honor the coupon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joshua, we appreciate you taking the time to provide us with your positive feedback. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, David Hruska General Manager
Great Customer Service
The guys at Mossy Nissan were very helpful. From the service desk, to the parts desk and the courtesy drivers that I had; everyone was just very accommodating and provided excellent customer service. I didn't buy my Nissan at this location, but I really trust this Nissan dealership more that any other in Houston.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Susan, thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best regards, David Hruska General Manager
Great Service!!!
I must say that when I came in, I knew exactly what I wanted in the next car I buy. My Sales Rep, Sidney Thompson went above & beyond to meet my demands (& I will admit that I was difficult to deal with); poor thing got me almost everything I wanted in my new 2016 Nissan Maxima SL & he & Robert in Financing even made sure my monthly payments were within reason. Being difficult again, at first I didn't think I was going to be happy or comfortable about my purchase; after all, there was going to be a lot of money invested towards a new vehicle & I wanted my money's worth by getting what I wanted. Both gentleman were very knowledgeable; they explained & answered all of my questions; they even assured me that I would drive away a happy woman. They were right, I am very much happy & pleased with my new Maxima. Sidney & Robert did their thing & I respect them even more for having the patience (& perseverance) to deal with a difficult person such as myself. Thanks guys, keep up the good work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lora, we would like to extend our gratitude to you for taking the time to give us your feedback. Sidney and Robert are wholly devoted to the success of our guests' experiences and we are both lucky and proud to have them on our team. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, David Hruska General Manager