Reviews
15000 mile service.
Even though I had not reached 15,000 miles, the car and Audi serviced my care because they wanted me to get the full value of my prepaid services. Great customer service and value added experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Audi A6 Service
Just purchased my second Pre Owned certified Audi from Audi Central Houston. Great dealership all around.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, we are delighted to read your second purchase from us was as exceptional as the first. We do see we received a 1-star rating from you though. If there is any more we can do to improve your visits, we would love to learn from you.
Couln't be happier
I purchased an Audi A3 from JT. This is my first Audi, and he found me exactly the car that I wanted with all the features I was looking for. He was very helpful and honest about what could and could not be done in regards to trade, finance, and price. I feel I got the best deal possible. I love my new car and am sold on Audi for life! I will go back to JT and Audi Central for all cars from now on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer
Audi Central - just purchased not one, but two SUV's from this dealership. Our first Audi 6-months ago. Then one last week for our eldest daughter, as a college graduating gift. Adan & Vince are outstanding to work with!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Davis, thank you for the wonderful review. We are pleased to read our team met your highest standards while you shopped for two new Audis. We wish you and your daughter many miles of memories.
Great dealership
Good place to take your car for service!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
I took the car for service and they did a good job repairing the car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tony, we are proud to read our Service Department met your highest standards during your visit!
Great experience servicing my2016 Audi S7
Alberto did a great job handling my air bag recall and following up and through on several items. My appointment, shuttle service and pick up were handled with care and Alberto provided great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Audi central houston
They're professional with amazing customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
George, thank you for the lovely review. We are delighted our team met your highest standards! We look forward to working with you again.
Audi repair
Very good. For some reason, this "review format requires 50 characters. Fix that.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
D Evans, we thank you for the review. We are happy your repair went well. If there is more we can do to improve your experience, please let us know.
Worst Service Department
Once again the service department did not do their job. My car suffered water damage during Hurricane Harvey! I took my Q5 for repairs on the leaking sunroof, kept my car for almost a month. Tore out the sunscreen when it was only hanging from the right side. Unbelievable how this service department works. How can they take advantage of people like that. I'm out $3323.00 that I paid for repairs and they were not done! Please do not take your vehicle here.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Sharon and thank you for allowing us to resolve the issue. Joe Mussarra, our service Manager is personally handling this for you.