Reviews
Phuong Anh Cong Huyen
Professional services, nicest people I have seen From a car dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words and 5 stars, Phuong! -Your Momentum Jaguar team
First Land Rover and glad I went to Momentum
I bought my first Land Rover from Momentum couple of weeks ago and had a great buying experience with Ron Roath. What made my experience even better was that on the way to a meeting this morning, my tire warning light came on (it was due to the sudden temperature change). I called Ron right away and he was able to have the car checked right away, and I was on my way in less than 10 minutes. I am enjoying my car and having a good experience with the purchase and service is just icing on top! THanks Ron!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My 3rd Land Rover but by far my BEST buying experience
I just wanted to share my GREAT buying experience with Khalil Postell. I came in for a specific car I saw online around 6:30 on a week night. When we checked the computer they key for the car was signed out by another individual who couldn't find the key. Khalil wasn't going to disappoint me, we drove the dealership lot until we found the car which took almost an hour. He then took the info so that he could go through the owners manuals one by one until he found the spare key for my car. Of course it was love at first sight and I had to have it! By then we were the last ones in the dealership so we filled out the paperwork we could and then I came back the next day to finish up. Please keep in mind I wasn't buying the super fancy high dollar Land Rover, I was getting a lower model and he still worked that hard to make sure I had a good experience. Financing was a breeze with Janette discussing all of my options and before you know it I was driving home in my brand new car with a key chain that matched my exact tan interior of my car thanks to Khalil covering every detail of the sale. Awesome job!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best new car buying experience ever!
I just bought a brand new LR4 at this dealer from Elias Nawas. He is honest, not pushy and does as he says he will which is rare for car sales people. When I picked up the vehicle all paperwork went quickly and we were out of there with a new ride. He is the only salesman to deal with in my opinion for a Land Rover at Momentum. I also got a great deal for the new car. I appreciate Chad Tatum the sales manager as well for working to earn my business. Thank U Momentum for my new ride!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase of the new 2017 Evoque Convertible.
This was a new model with only one at the dealership and on the showroom floor. Our Sales Consultant, Ron Roath, went the extra mile by allowing my wife the opprtunity of test driving the vehicle from the showroom floor, which required moving other cars. Our trade-in price was satifactory and the deal went very smoothly with no hassles. Actually, it was a very pleasant experience. I commend Ron for a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
LR4 Search
After shopping at the Land Rover dealership on Washington Ave, I was so turned off by the sales team that I left and dropped my pursuit of a car for nearly a year. A friend recommended LR Southwest and I am thrilled! They hunted to find me a car and had it brought in from a dealer 900 miles away. When I picked it up, it was more than I imagined...so gorgeous! Would highly recommend John Steen on the sales team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great!
I bought a new jaguar here in 2009. It has had run-of-the-mill problems and has been out of warranty for a while. Now, with age, it is starting to act up and I need to bring it in more than usual. I get great service from their service advisor -- Kevin Sturgess. He never steers me to more expensive repairs/maintenance than i need, works hard to make sure I get my car back as soon as possible, keeps me updated on the status of my issue, and is very responsive whenever I call. These sound like simple things that you would expect from anyone in the service business, but IT IS RARE when it comes to cars. Just the other day, i had a problem with my smart key. It broke in several pieces when i dropped it on the pavement. It was totally unusable (and my car couldn't be used without a functioning smart key). I figured i needed a new key. This would be about $300 + an additional charge for a service visit for them to program the new key. Kevin fixed it in 5 minutes and spared me the expense (plus, saved me a 2nd trip to the dealership). I really appreciate it and would highly recommend anyone ask for Kevin if they own a jaguar and need service. For those of you considering buying a jaguar, the level of service you get from Momentum should be a top a consideration. I am very satsified after dealing with them (and Kevin) for the last 7 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Car Buying Experience We EVER Had!!
Just want to express the great buying experience we had a Momentum Jaguar and Bojan Secerkadic. Our new car buying experience with previous dealerships in the past was not great. The going back and forth with management in agreeing on a purchase price was tiresome. Then the process started again with the financing phase of the deal. But with Bojan and Momentum, we express our budget and were able to agree on a price without the necessary "haggling". Finance was even easier. They were able to give me a better interest rate than my preapprove loan had within minutes. Very pleased with the car buying experience with Bojan and Momentum. Will definitely recommend to friends. Roland
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service
My buying experience was great loved our sales man Steven
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bojan Secerkadic - Sales Consultant
My husband and I had a great experience when buying our Jaguar. Bojan Secerkadic was our salesperson. He was super friendly, honest, and knowledgeable. Perhaps the thing we liked the most was that Mr. Secerkadic was not pushy. He let us make our decision without the pressure of car buying.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase