Barker Kia Mitsubishi

Made an appointment BC warning light on dash. Service Manger called after a week saying part they changed was not the problem. Kept giving me the runaround after that call. I went to the dealer ship to find my car outside blocked in. I was not nice about it I have to admit and did confront the manager. They would never call me. I asked for rental bc I had extended warranty. While trying to find a rental I called back 2 hours later they told me it was fixed after being in shop for 2 weeks. Went pick it up and they charge full price. The manager said it wasn’t the problem so I wondered why I was paying for a part since he said car still had same issue. When I got home I called warranty company and they told me part and labor was covered and should have only cost me a deductible. I did talk to one of the owners. The service there sucks. Don’t trust the service manager especially if you have extended warranty. If he says part is not covered call to find out yourself. Got refund in the mail without even a apology. I will never buy another Kia until the service manager is replaced. My sister had service issues with her Optima also.

The service was great took care of my car very well. And will recommend Barker Kia to family and friends for all there cars needs

Had a shake in my wheel. After having it since 7:30 am they call at 3:30 pm to say a stud was 'stripped'. Would have to be cut off and replaced. We picked it up to decided if we wanted them to do the work. Got home, lug sticking way out. Was not like that before. Cross threaded. They had to have done that. Also told me my vehicle had been in a wreck. I said why do you say that. He goes get paper work and tells me about a error from the air bag sensor plus the air bag light stays on. In reading this appears to be a common issue in my type vehicle. I received report when purchased it was clean. Ran another, clean.

I was treated with curticy and respect. The job was done in a timely manner. Great service. I would not trust my car anywhere else. Thanks for a great job.

After having my first accident with a total loss, I was anxious about how the entire process would move along. Dedrick, John L and James made this more seamless than any other purchase I’ve made with Barker prior. It was as easy as picking out a car then signing papers. Easy Peezy!

Barker Kia has the friendliest staff and workers. When I entered the service area I was greeted with a smile and what can I do for you today. once the repairs were completed I was called and made arrangement too pick it up. Again upon arrival I was greeted with a smiling face and someone willing to assist me. The repairs were covered by warranty and everything that was done was explained to me. Great place to do business,

Friendly and respectful staff. All of my needs were met without stress. The wait time for the salesman was a little longer than I expected. But he was very friendly and helpful.

We greatly appreciated the courtisy and deal we were given in the purchase of our car and the service after the sale Is excellent.. we highly recommend them...The salesmen Nick Dehart helped us make an informed decision.he treated us like family very friendly non pushy ...thank you Nick Dehart and Barker Mitsubishi Kia

Thanks you Nicholas DeHart for making our buying experience so great. I love my vehicle

Our salesman, Alex, was very knowledgeable and friendly. He and the finance department made our buying experience easy and efficient. We had test driven 3 automobiles, decided on one, signed the paperwork and purchased our new automobile in less than 2 hours. We were pleased with that!