Reviews
Very professional went in give my keys to dealer service
Very professional went in give my keys to dealer service manager gotin and the job was done in about a 1 hr
Very professional went in give my keys to dealer service
Very professional went in give my keys to dealer service manager gotin and the job was done in about a 1 hr
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Would have been a great experience, TJ my sales guy was
Would have been a great experience, TJ my sales guy was top notch! I gave 3 stars on principle - promised a $50 gift card for the test drive and after trying several times to get it, I figured it was the old “bait and switch” tactic. You figure that a big dealership like this would own up to its word. My suggestion is to try and get the gift card if promised before you sign any paperwork. After that, it seems their word is for crap.
Would have been a great experience, TJ my sales guy was
Would have been a great experience, TJ my sales guy was top notch! I gave 3 stars on principle - promised a $50 gift card for the test drive and after trying several times to get it, I figured it was the old “bait and switch” tactic. You figure that a big dealership like this would own up to its word. My suggestion is to try and get the gift card if promised before you sign any paperwork. After that, it seems their word is for crap.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Really great job by Adrian alvares and the rest of the
Really great job by Adrian alvares and the rest of the big star crew. Thank you 🙏
Really great job by Adrian alvares and the rest of the
Really great job by Adrian alvares and the rest of the big star crew. Thank you 🙏
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service is great, I was taken care of in a
Customer service is great, I was taken care of in a timely manner, definitely will be coming back again!
Customer service is great, I was taken care of in a
Customer service is great, I was taken care of in a timely manner, definitely will be coming back again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brittany made the buying process process quick and easy ,
Brittany made the buying process process quick and easy , thanks! Would definitely recommend her for your next new vehicle
Brittany made the buying process process quick and easy ,
Brittany made the buying process process quick and easy , thanks! Would definitely recommend her for your next new vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good dealership always willing to work with you and
Very good dealership always willing to work with you and some great people outside of work
Very good dealership always willing to work with you and
Very good dealership always willing to work with you and some great people outside of work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I came in for an oil change.
I came in for an oil change. Estefany immediately came outside to assist me. The process was very smooth. I waited in the lounge & she came and got me when my Jeep was ready. It didn’t take long at all.
I came in for an oil change.
I came in for an oil change. Estefany immediately came outside to assist me. The process was very smooth. I waited in the lounge & she came and got me when my Jeep was ready. It didn’t take long at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I drove well over 300 miles to buy a Jeep Gladiator at
I drove well over 300 miles to buy a Jeep Gladiator at Big STAR CDJR. Joshua was very helpful throughout the entire process. I highly recommend this dealership.
I drove well over 300 miles to buy a Jeep Gladiator at
I drove well over 300 miles to buy a Jeep Gladiator at Big STAR CDJR. Joshua was very helpful throughout the entire process. I highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel made the process of me surprising my husband for
Daniel made the process of me surprising my husband for his birthday so smooth. I didn't have a long wait and the process was seemless.
Daniel made the process of me surprising my husband for
Daniel made the process of me surprising my husband for his birthday so smooth. I didn't have a long wait and the process was seemless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’m an OLD school guy!
I’m an OLD school guy! I just went to Be g Star CJDR in Webster and purchased a new truck! I spent a fair portion of the day with my salesman - Luis. What a fine young man! He was knowledgeable and very helpful with the whole purchase process! Friendly and not the least bit pushy! He made made me a very fair deal without all the hassle you would normally expect in a salesman. Straight forward and fair, just the way I like it! The whole experience was a pleasure from all of the various people I dealt with. I can, without hesitation, highly recommend spending the time to go see Luis at Big Star Dodge dealership in Webster, TX. You won’t be disappointed! I’ll give him a 5 Star rating! Thanks for the way you conducted yourself! Very satisfying!
I’m an OLD school guy!
I’m an OLD school guy! I just went to Be g Star CJDR in Webster and purchased a new truck! I spent a fair portion of the day with my salesman - Luis. What a fine young man! He was knowledgeable and very helpful with the whole purchase process! Friendly and not the least bit pushy! He made made me a very fair deal without all the hassle you would normally expect in a salesman. Straight forward and fair, just the way I like it! The whole experience was a pleasure from all of the various people I dealt with. I can, without hesitation, highly recommend spending the time to go see Luis at Big Star Dodge dealership in Webster, TX. You won’t be disappointed! I’ll give him a 5 Star rating! Thanks for the way you conducted yourself! Very satisfying!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
