Reviews
Ford Escape
Great service and personal attention. Like the new service center to view vehicles in the shop.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Karon, thank you for sharing your feedback with us! We work hard to ensure quality service so it is gratifying to hear you had a positive experience with us. Please let us know if you ever need more help! Take care!
Vehicle Service
Had an online reservation for service. My vehicle was taken in on time and was ready ina timely manner. Great service and the waiting area is also very nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad we could get you in and out so quickly, Frederick! Please let us know if there is ever anything else we can do for you! Safe travels!
owner
Ernesto Garcia was very helpful and professional. He should be given a raise.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so happy to hear that Ernesto took such good care of you, Elvin. We are lucky to have him here with us and we will let him know of your great feedback. Thanks!
8-9-17 service review
Mine was a 60K renewal of factory recommended fluids, etc. that I feel continue to make my 2011 Escape a safe vehicle to drive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear you are satisfied with your 60k maintenance visit with us, Rose! Thank you again for choosing Red McCombs Ford, and we hope to see you again soon!
Service Review
I have bought at least 5 vehicles from Red McCombs and they have great customer service and enjoy shopping there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cecilia, your comments keep us motivated and working hard for all our guests! We appreciate your loyalty to our dealership! At Red McCombs Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Annual car service
Techs do only what is needed to be done as opposed to doing everything just to make more money. As a woman, I really appreciate not being taken advantage and that is why I always go to Red McCombs Ford to service my Focus. I like the new waiting room with plenty of comfortable seats and TV. Couldn't be better!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We want our clients to feel comfortable and confident leaving their vehicles with us, Josefina! Please let us know if you have any additional questions about services you received and thank you again for choosing Red McCombs Ford!
Ford Fiesta -The Works
Service prompt & everyone friendly & explained the invoice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carol, your positive review means a lot to us and we?re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
john 's truck buying experience...
hats off to "JESSICA AVILAN" @ Red McCombs Ford....what a truly delightful experience with a true professional...the amount of product knowledge she possessed was unbelievable....looking forward to future business ....!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!
Car serviced satisfied
I made an appointment w/my usual service representative..very knowledgeable, informative, keeps me updated.. all went smoothly except where I fell out of shuttle.. thank god the girl in front row reached and grabbed my arm.. her adrenaline must've kicked in. I am so thankful to her too. I have been with Red McCombs now 10+ yrs.. I'm not going anywhere.. thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent experience
I really enjoy dealing with red mcombs it is the second time I purchase a vehicle and the shopping experience and customer service have been excellent .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bernardo, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!