Reviews
Service Department
I called the dealership for service and within 30 minutes there was a technician at my home to repair my car. The experience was exceptional and far exceeded my expectations. When I am ready to purchase another Mercedes I will definitely go to Daytona Mercedes
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent
Great relationship with Joe Drewes and Dan Barber. Feel very comfortable with dealership always sure of a reliable assessment of any issues with car. Professional people to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New Pirelli tires and alignment on my CLA250
Great work and service. In and out in a very reasonable amount of time, especially factoring in that this was a walk-in service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was great!
Frank was extraordinary in helping us with the selection and choice of a car. He has extraordinary skills and helping people and walking them through options and choices. Please note below that Frank’s name does not appear on the list
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good People
Metry Shallop was an excellence Service adviser. Caring and thoughtful. A true gentleman. He made a difficult situation into the best it could be.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mercedes-Benz Purchasing Experience
This was my first time buying a new Mercedes-Benz (bucket list). It was a very positive experience. From the receptionist, to the sales person (DJ), and business department everything went very smoothly. I purchased the car in about two hours. All my questions, concerns, requests were taken care of in a very professional manner. The salesperson took his time in finding the best deal for me, and explaining the car features. The Daytona dealership site is very nice and the coffee and cookies are delicious. I highly recommend this dealership to anyone looking to buy a Mercedes-Benz.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding sales team!
Our salesman went out of his way to make sure we were happy including sending a rep to program our car to our garage door opener! Outstanding!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Routine Service
Love this dealership. My adviser is great, he recommends the now and future allowing me to budget for the more costly repairs. The vehicle is old but still runs like a champ. Pat Buckley hasn't been an employee for a couple years, he used to be my adviser. Joe Drewes is not in sales he is my adviser...just sayin
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very Happy Mercedes Owner
David Joseph and Keith were great in explaining the procedures for leasing my new car. DJ answered all my questions and promptly called me back when I wanted clarification on other questions. I am very happy with my experience and would recommend him to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy customer
I was ready to give up on the car for my last mechanic could not fix the AC. These mechanics were able to successfully diagnose and fix the problem and I have my car returned with a working AC! It was a pleasure dealing with Metry even though he had to deliver bad news a couple of times. It will be worth it to travel the 40 miles to have a reliable Mercedes mechanic that warranties their work. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase