Reviews
Horrible - they half-xxx fix one thing and break two
Horrible - they half-xxx fix one thing and break two others. And they don’t care given it’s a dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback, Pete. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107
Very friendly, professional, and knowledgeable.
Very friendly, professional, and knowledgeable. This was my second new vehicle purchase from them. Planning on my next purchase to be from them, also. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Phillips Chrysler Jeep Dodge Ram. We're grateful for your recommendation and look forward to seeing you again.
Bobbieann is the only thing this dealership has going for
Bobbieann is the only thing this dealership has going for it in reference to my issues
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107
To say Perez is an asset is an understatement.
To say Perez is an asset is an understatement. Perez epitomizes customer service, is extremely knowledgeable about all the vehicles, and has created his own way within the dealership to take great care of his customers. I just wanted to recognize his efforts, he only knows one way of doing things, and that's to ensure that all of his customers have the best possible experience. Kudos Perez, and thanks for caring about your customers and job as much as you do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107
Great experience buying my new Gladiator Sport S.
Great experience buying my new Gladiator Sport S. Brian Baker made this so easy. Totally satisfied. Thank you so much Brian.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased you had a great experience at Phillips Chrysler Jeep Dodge Ram. Our team is glad to have made your Gladiator Sport S purchase easy and satisfying. Enjoy your new vehicle!
We have been taking both of our autos there since we
We have been taking both of our autos there since we moved to Florida 4 years ago. No one is perfect however I’ve always left the service department satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued support over the years. We're glad to hear you've been satisfied with our service department.
Very friendly, helpful staff.
Very friendly, helpful staff. Jessica was a great. Highly recommend them and will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com
Still working out service issues with the professional
Still working out service issues with the professional help from Bobbieann. She has gone over and above communicating with me and the service department getting my concerns addressed.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Dennis, thank you for your business and this review. We're happy to hear Bobbieann can serve you and demonstrate our commitment to great service. If there is anything more we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107
Great place with friendly staff.
Great place with friendly staff. Had no problem finding the right vehicle. They went to all lengths to make sure I was satisfied. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com
CJ has gone over and above to ensure our purchase
CJ has gone over and above to ensure our purchase experience has been exceptional. Even after the sale he has helped us out dealing with the service department to get some issues the attention that was requested. He is very polite and professional in his role as a salesperson.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com
I didn't get exactly what i wanted. I like the 2022 Ram 2500 i purchased there, however there is still a bounce in the rear of the truck. It has been at your shop twice for this and was referred to Alloy Wheel Repair that has come out 3 times removed the R/R tire/wheel took it to their shop to check it. The wheel was returned to me today for their 3rd time and i still feel a bounce in the rear. I feel at this point it may be a little more then the tire/ wheel. The check engine light has also illuminated again after it being at your shop. I need someone to reach out to me to discuss a resolve, please! Dennis McDonald 407 394-4488