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Sullivan Buick GMC Truck

(440 reviews)
Visit Sullivan Buick GMC Truck
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–9:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
New (352) 653-2584 (352) 653-2584
Used (352) 261-0053 (352) 261-0053
Service (352) 261-0049 (352) 261-0049

Reviews

(440 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sullivan Buick GMC Truck from DealerRater.

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Sullivan went out of their way to meet my expectations.

Sullivan went out of their way to meet my expectations. Very happy with the sales force.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! I am thrilled to hear that our team at Sullivan Buick GMC was able to meet your expectations and that you are happy with our salesforce. We appreciate your support and hope to see you again soon! Sincerely, Zachary Ellis Sales Manager

Drove up from Brooksville, FL.

Drove up from Brooksville, FL. They had a vehicle I was interested in and made great efforts to make the deal possible. I'm delighted with the truck and the deal I received. The process was fast and was in and out within a couple of hours. Highly recommend!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Steve! We're thrilled to hear that you drove up from Brooksville to find the truck you were interested in at Sullivan Buick GMC [Ocala, FL]. It's great to know that our team made the deal possible for you and that you had a fast and efficient experience. We truly appreciate your recommendation and look forward to welcoming you back for any future needs! Enjoy your new truck! Sincerely, Zachary Ellis Sales Manager

Brandon was knowledgeable.

Brandon was knowledgeable. Zach was great at answering our financial concerns. They really seemed to want our business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jim, thank you for your wonderful review! I'm thrilled to hear that Brandon's knowledge and Zach's assistance with your financial concerns made a positive impact on your experience at Sullivan Buick GMC. We truly appreciate your business and look forward to serving you again in the future! Sincerely, Zachary Ellis Sales Manager

Excellent experience at Sullivan with the entire team:

Excellent experience at Sullivan with the entire team: Danny, Princess, Kenny, Zach, and A-Money! Professional, down to earth, and friendly with a great sense of humor. They made the entire process fast, efficient and even a little fun! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! I appreciate your kind words about our team at Sullivan Buick GMC. I'm thrilled to hear that Danny, Princess, Kenny, Zach, and A-Money made your experience enjoyable and efficient. Our team strives to provide a fun atmosphere for our customers, and we're glad you felt that. We hope to see you again soon! Sincerely, Zachary Ellis Sales Manager

Brittany was amazing and very instrumental along with the

Brittany was amazing and very instrumental along with the service manager who assisted in my warranty items on my truck. Thank you all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Dale! We are happy to hear you had a great experience with our team at Sullivan Buick GMC [Ocala, FL]. It's great to know that Brittany and our service manager were able to assist you effectively with your warranty items. We look forward to serving you again. Sincerely, The Sullivan Buick GMC Team

Staff was very courteous and helpful because I had my 5

Staff was very courteous and helpful because I had my 5 yrs old granddaughter with me who was being very active.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're glad to hear that our staff at Sullivan Buick GMC [Ocala, FL] was courteous and helpful during your visit, especially with your granddaughter being active. We value your feedback and look forward to seeing you both again soon! Sincerely, The Sullivan Buick GMC Team

Was an easy experience dealing with Sullivan GMC.

Was an easy experience dealing with Sullivan GMC. They made this purchase very simple everything was over the phone and they drove the vehicle to my house for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I'm happy to hear that your experience with Sullivan Buick GMC [Ocala, FL] was easy and convenient. It's great to know that our team could assist you in making your purchase simple, including delivering your vehicle right to your home. We appreciate your feedback and look forward to serving you again. Sincerely, Zachary Ellis Sales Manager

We were very pleased with repaired on air bag and put a

We were very pleased with repaired on air bag and put a new air bag.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, Jean! We’re glad to hear you were pleased with the service at Sullivan Buick GMC regarding the airbag repair and installation. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

Every time I've been there, it is a pleasure.

Every time I've been there, it is a pleasure. Everyone is very nice and pleasant making the time spent successful. Devin has been great settling up the service needed ahead of time and following thru with necessary personnel, etc.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that your experiences at Sullivan Buick GMC have been enjoyable and that Devin provided great service by coordinating everything for you. Your satisfaction is our priority, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

My experience with the dealership was very warm I had no

My experience with the dealership was very warm I had no problems at all in getting a car while my car was in the shop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that your experience at Sullivan Buick GMC [Ocala, FL] was warm and positive. It's great to know we could assist you while your car was in the shop. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team