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Eagle Buick GMC, Inc.

(2,905 reviews)
Visit Eagle Buick GMC, Inc.
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–7:30pm 7:30am–5:30pm
Wednesday 8:30am–7:30pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–7:30pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday 11:00am–3:00pm Closed
2025 state dealer award
View 5 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award
New (352) 388-3671 (352) 388-3671
Used (866) 544-9370 (866) 544-9370
Service (352) 388-3673 (352) 388-3673

Reviews

(2,905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eagle Buick GMC, Inc. from DealerRater.

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Pleasant to work with Bruce is always straightforward

Pleasant to work with Bruce is always straightforward honest and he is not pushy Merry Christmas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad to hear you had a pleasant experience with Bruce at Eagle Buick-GMC Inc. We appreciate your feedback and hope to assist you again in the future. Sincerely, The Eagle Buick-GMC Team

Pretty easy process Called, made an appointment, showed

Pretty easy process Called, made an appointment, showed up on time , and went inside to speak with the service writer and waited in the customer lounge . Both lounge and rest room was clean! I received an email stating what was being serviced on my truck, thinking it was ready to be picked up?.?.? I went to the service writer to ask, and he wasn't aware of the generated email, so he learned something also? Shortly after he informed me that my truck was ready to go.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Mike! We're glad to hear that everything went smoothly and that you found the customer lounge clean and comfortable while you waited. We appreciate your patience with the email communication, and we're happy our service writer was able to assist you promptly in the end. We look forward to welcoming you back to Eagle Buick-GMC Inc for your future service needs! Sincerely, The Eagle Buick-GMC Team

Friendly, met our needs, made sure we were very taken

Friendly, met our needs, made sure we were very taken care of, found the truck we wanted with the functions we wanted, answered all our questions

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Jane! We're pleased to hear that our team at Eagle Buick-GMC Inc was able to meet your needs and help you find the perfect truck with all the functions you wanted. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

Got me in (and out) quickly.

Got me in (and out) quickly. Scott remembered me from prior visits and was great to work with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that Scott provided you with excellent service and remembered you from your previous visits. At Eagle Buick-GMC Inc, we strive to make every experience smooth and efficient. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

Always professional and always receive Excellent service

Always professional and always receive Excellent service and the job was done well and quickly. thank you

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Marla! We’re thrilled to hear that you consistently receive excellent service at Eagle Buick-GMC Inc and that your job was completed quickly and to your satisfaction. We appreciate your support and look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

Scott in Service is the epitome of customer service!

Scott in Service is the epitome of customer service! He is always patient and kind especially with elderly customers who are not always able to describe their car’s problems. I know because I am one of those elderly customers!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Joanna! We are glad to hear about your positive experience with Scott in our Service department at Eagle Buick-GMC Inc. It's great to know that he provided you with the patient and kind service that we strive for, especially for our elderly customers. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

Our visit at this Dealership was met with professionals.

Our visit at this Dealership was met with professionals. We got a supper deal on our new car. They made sure we got all the discounts available. Great staff . Loved it.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your wonderful review! We’re delighted to hear that your experience at Eagle Buick-GMC Inc was such a positive one and that our team was able to secure a great deal for you on your new car. It means a lot to know that our staff made a strong impression. We truly appreciate your support and look forward to seeing you again on your next visit! Sincerely, The Eagle Buick-GMC Team

Friendly, truthful, accommodating My experience was

Friendly, truthful, accommodating My experience was excellent, Robert was upfront and truthful about the fees. It was a friendly and personal experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate you taking the time to share your excellent experience at Eagle Buick-GMC Inc. We're glad to hear that Robert provided you with friendly and truthful service. We hope to see you again soon! Sincerely, The Eagle Buick-GMC Team

This Dealership and its Services department is

This Dealership and its Services department is phenomenal. I live in springhill and I drive to get my vehicle serviced here. Mind you I did not purchase my current vehicle from Eagle. Must I say more 10 /10 from me

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review, Jenny! We truly appreciate your kind words about our services at Eagle Buick-GMC. It means a lot to us that you choose to drive from Springhill for your vehicle servicing, even though you didn't purchase your current vehicle here. We strive for excellence, and we're thrilled to hear that your experience was a 10/10! We look forward to welcoming you back for your next service! Sincerely, The Eagle Buick-GMC Team

Eagle Buick GMC has always taken great care of our

Eagle Buick GMC has always taken great care of our vehicles we have been fortunate to deal with Scott in service department and thru the years he’s gained our trust not just on quality work but a fair price your mechanics work is always top notch and puts us at ease look forward to having you service our old vehicles and God willing new vehicles in the future thanks for everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We truly appreciate your trust in Eagle Buick-GMC Inc and are thrilled to hear that Scott and our service department have consistently provided you with top-notch care for your vehicles. We are excited to continue serving you in the future, whether it’s your old vehicles or new ones. Your support means a lot to us! Sincerely, The Eagle Buick-GMC Team