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Eagle Buick GMC, Inc.

(2,484 reviews)
Visit Eagle Buick GMC, Inc.
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–7:30pm 7:30am–5:30pm
Wednesday 8:30am–7:30pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–7:30pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday 11:00am–3:00pm Closed
2025 state dealer award
View 5 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award
New (352) 388-3671 (352) 388-3671
Used (866) 544-9370 (866) 544-9370
Service (352) 388-3673 (352) 388-3673

Reviews

(2,484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eagle Buick GMC, Inc. from DealerRater.

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Called about an on order part, advised it was received.

Called about an on order part, advised it was received. Made appointment for replacement. Car was immediately taken in and work was done in a short time and car returned with rear driver's side door back in working order.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

Brad the service advisor was very professional and

Brad the service advisor was very professional and knowledgeable. The auto repair was completed satisfactory and on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Would highly recommend the service department at eagle.

Scott did a good job on getting me in and out.

Scott did a good job on getting me in and out.did not have any problems after the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Eagle Buick-GMC Inc, we value our customers and we look forward to seeing you down the road. Sincerely, The Eagle Buick-GMC Team

Purchase many cars from regal Buick the salesman Terry

Purchase many cars from regal Buick the salesman Terry Elsworth is phenomenal. And Jeremy Otthouse does a fantastic job. I would recommend Eagle Buick GMC everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

I was greeted nicely,informed of the progress, was given

I was greeted nicely,informed of the progress, was given a discount coupon and popcorn was delicious

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

Great experience with sales and finance team!

Great experience with sales and finance team! They worked really hard to make the process smooth!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Eagle Buick-GMC Team

This is my third vehicle purchased at Eagle Buick.

This is my third vehicle purchased at Eagle Buick. I return because of Russ, Reggie and the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Eagle Buick-GMC Team

Very knowledgeable, pleasure and easy to deal with.

Very knowledgeable, pleasure and easy to deal with. Do not have to wait very long

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

The staff at Eagle Buick is awesome.

The staff at Eagle Buick is awesome.always helpful, caring,goes beyond to please ,I enjoy going there for my truck needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

My sales man, was absolutely wonderful.

My sales man, was absolutely wonderful. When i looked at cars, He was there. Kind and helpful . And i ask a bunch of questions. He kept his smile. .. Then he went to bat, even though i had poor credit. I got the car i wanted. AND the Service Dept, was equally Great. I would Go and But again. Best better then other car dealerships around. Thsnk you very much. Pat

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your kind words and fantastic review are greatly appreciated! Sincerely, The Eagle Buick-GMC Team