Reviews
Write a reviewRonald M. Rodriguez
Our new car broke down on a Tuesday evening. We had it towed to Brandon Ford. I was going to call Wednesday morning. At 7am I received a call from Geo of Brandon Ford . Asking what was wrong with car. Then he told me to come and get a vehicle to use until my car was being repaired. I went and got the vehicle from Geo. He told me up front that it may a day because they were so busy. That afternoon he called me and said the 2015 Ford Explorer was repaired. I am totally satisfied with the repairs. I would also like to say that Geo went above and beyond in customer service. He was very pleasant and made things happen . I had a great experience at Brandon Ford and look forward to doing business with them in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr. Rodriguez, thank you for your review! We are so humbled to have a service team of efficient, talented professionals on our staff and Geo is no exception. We are so glad we were able to get you back on the road quicker than expected and we are here for anything else you may need in the future!
Great Service
Scott was very helpful and took care of all my repairs and oil change. I will definitely continue to have my Explorer Serviced at Brandon Ford!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Chris! We will pass along your kind words to Scott as he is always happy to provide you assistance with your Explorer. Stop back and see us any time!
Great place to buy your next car!!
My salesman was Luis Olmeda. He was great!! Very professional and friendly. He knows how to do his job. We went for a car and we went out with two.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Indira! Luis will appreciate the personal mention and we are so pleased that we not only found you one car you loved, but TWO! Stop back to see us at any time :)
Purchase of 2017 Ford Ecape
All personal was great at Brandon Ford and would send anyone to them to purchases a new or used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Louis! We can't tell you how much we value your word of mouth to friends and family. Your business and loyalty are incredibly valuable to us, so please don't hesitate to reach out for any future needs you may have.
Brandon Ford Service Center
Tyler and Joe were extremely courteous and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Angie! We will let Tyler and Joe know that you thought they were excellent & feel free to stop back any time!
Service and Purchase
Great customer service. Recomend everyone at Brandon Ford.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Short, sweet and to the point! We like your style and your loyalty, Andy. Stop by for anything, any time :)
love my new expedition!
As always the experience was great! The quality and cleanliness of the used vehicles can't be beat! No reason to look anywhere else
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Karla! We strive to keep both our used and new inventory of the highest quality and the lowest price, so we are pleased to hear you noticed! Please don't hesitate to reach out for any further needs you may have and as always, we can't express how much we value you as one of our guests. So we will just say "thanks" :)
Ann Ellis
I like when the service person call you by name, and appricate your business, Mr Scott thanked me for coming in and offered over services for my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, ANN! :) We've always made a conscious effort to remember that customers are people and should be treated like family. You aren't just a service ticket to us, you are a guest who we have the honor of helping. Mr. Scott is a stand-out staff member and we will be sure to share your kind feedback with him. Stop back again any time!
Buying a car
Extremely helpful and courteous, professional. However, the process still takes to long.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Gary and congrats on your new to you vehicle! We apologize for the process feeling long. There are lots of moving pieces to ensure everything is professionally handled, but we always want to get you taken care of as quickly as possible so that's something we are continuously working on. Hope to see you for your first routine maintenance visit :)
I would recommend this dealer to everyone!
It was a great place to buy my car. Everything went smooth and I couldn't have had better salesperson than JC. Everyone was very friendly and professional. I didn't feel I got hassles. We even met a great family who had a son our age who played together while we all waite for paperwork to be finished.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so pleased to hear it, Kare! JC was thrilled to help you find the right car and we are so happy that your son made a friend in the process :) Car shopping should be fun! Stop by and see us anytime.