Reviews
Another excellent service experience
As always, Bill Hevel and the Crown Buick service team took excellent care of me and my Chevy Sonic. I just needed routine maintenance but Bill still took the time to go through everything with me and also explained what was coming up as far as service that would need to be performed on my car in the near future. A+ service this is why I will never go to anyone but Bill!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tammy was very helpful and patient with me
Thank you Tammy for your patience you were very helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Awesome sales lady
I drove 2 hours to this dealer as a result of talking with the saleslady, Amy Simpson. She had the car all set up for the test drive upon my arrival. No wasted time. The negotiations went smoothly and in a timely fashion. Amy was awesome. RonM Ocala, FL
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Crown Service..... excellent
We stopped by at Crown because we weren't satisfied with other dealers on issues with our 2006 Solstice. Our service advisor at Crown Bill Hevel was very knowledgeable about our car. We discussed several issues that needed attention and felt much better about them after our conversation. It was a no brainer to set up an appointment and let Bill and his team take care of our car. Also I had been to their parts department in the past for various needs, and they also were very helpful and trustworthy. I highly recommend this dealership for all your needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Service!
This was my first visit to Crown Buick and I will not take my car anywhere else. My service advisor David Biagi was fantastic, he was very friendly and took the time to listen to all of my concerns. After evaluating my car, he called to explain the repairs that were needed and kept me updated on the status of the repairs. I was also offered a loaner car but declined. Major repairs were completed in less than 2 days. The service I received was top notch!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service team
Dave Biagi is always very down to earth and welcoming. He keeps me updated on progress during service visits. I have had several experiences at this service center and all have been consistent.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service as always
Dave Biagi got me in and out and Craig Blacklidge and his staff always provide a fantastic experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Customer Service
Craig Blacklidge always goes way above and beyond to give our family the absolute best care possible. Recently referred to Bill Hevel for service and couldn't have been more satisfied with the A+++ customer service he provided!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding Customer Service!!
I have been shopping around looking to my old outdated car for some time now. I have read good reviews about Buik GMC so I decided to see what my options were. Christopher Tobolski was so knowledgeable and friendly, he had great customer service and a smile on his face!! I highly recommend him personally to anyone looking to purchase a GMC in the near future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Marlene Yinger .Review for Michael Clark .
I would like to thank Mike Clark for all the help in trading my vehicle Chevy Equinox . He is a very professional individual.. Mike went above and beyond my expectations... I am very satisfied with patience and his friendly attitude .I will strongly reccomend him to my friends ...Thank you very much Michael Clark !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase