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Crown Buick GMC

(1,113 reviews)
2023 national dealer award
View 25 awards
2023 national dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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Excellent Car Buying Process

Purchased my car from Richard Ionescu on July 25, 2012. Excellent sales concultant, professional, not pushy, up front honest the whole process. I've purchased many cars in the past from other dealers, Richard is by far the absolute best I've done buisness with. The sales manager, and finance managers are all very helpful, and professional. My next vehicle purchase will be from this dealership. Great job guys!!!! Thanks alot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are thrilled to hear that we made the purchase of your new car easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Richard Ionescu is certainly a favorite around here, so it is no surprise that you had a great experience working with him. Thank you for your thoughtful note and thank you for your business. Your Friends at Crown Buick GMC

typical car salesmen.

I just spoke with a salesperson over the phone trying to get a price for a vehicle advertised online. I asked what the lowest "cash" price was and he quoted me the advertised price and said "we are not trying to build a museum with our vehicles".

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dishonest Dealership

I was working with a women on on internet. I told her the price I wanted for my trade...2011 with 1700 miles, She said "my boss wants to see it for that price". So I drove over an hour each way...plus tolls and gas. When I got there the man appraised my car for a lot less than was agreed upon. I asked him if there was anything wrong he said " it's perfect" Then he quotes me a price...that the previous price of over $3000 difference. I wouldn't trust them if they GAVE me the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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