Mercedes-Benz of Ft. Pierce

Called Mike Besok he told me to come in this next morning. He went over what needed to be done, plus price . He got me a loaner car for the day. Everything was done right

Our sales consultant Mark Katerba was wonderful! He was very good. We were able to make a deal over phone and email before we made the three hour drive one way to purchase our creampuff used vehicle. When we got to the dealer the vehicle was everything Mark had assured us it was. I would recommend Mark Katerba and this dealership any day for honest clean vehicles.

Our salesman Al Hollister was knowlegeable, friendly, courteous, and supplied us with the information we needed to make our final decision on the right vehicle for us.

Irv is definitely an asset to your collision center. I had some minor damage to my BMW covered by my insurance. Irv was very professional and suggested a repair to a minor dent on the trunk lid not covered thru my insurance. Body repair was excellent. Great service.

We just completed a service visit with Mercedes-Benz of Ft. Pierce, and it was as efficient and satisfactory as it has always been with these folks. Attention to the details, and care for the customer matter here, and it shows. We are very pleased with Mercedes of Ft. Pierce, and most especially with the service side. Ours is a 2009 ML350 that we very happy with. When we encountered problems on the road last year, we called Chris Kafka, our service advisor at the dealership, and he talked us through the problem and what we should do (at the time, we were 250 miles from home). While we like the security of road-side assist, we much prefer Chris?s personal assist. We had some issues with the warranty repair on the problem, and again Chris stepped in to help. Ultimately Mercedes of Ft. Pierce assumed responsibility for the repair. I wrote last year that ?good service? is generally represented as repairs or maintenance performed on time, no need for a return to ?get it right,? multi-point inspection, perhaps a loaner and a car returned clean and when promised. But for us, really ?good service? is more about the service advisor who communicates effectively, reduces confusion, acts fairly and quite earnestly cares about us. What results is confidence, and trust that we have an advocate in the system, someone who represents our needs and not simply those of the dealership. We are grateful to, and wish to acknowledge Chris Kafka for making our Mercedes experience a special one. Why would one purchase a Mercedes elsewhere...?

My SL 500 had been garaged for a while and the battery died. I called MB Roadside assistance and had the tech come out that day and replace my battery in no time. He also wrote down my radio code on my invoice so I would not forget it. Customer service was very helpful in giving me updates on when the tech would be there and the tech was very friendly. Nice job all around.

These guys really work with me when I had a bad situation healthwise. They came through. I've now bought 2 Mercedes-Benz E-350's from them AND the service department Jeremy has been wonderful, knowledgeable and accommodates. Thanks everyone

I recently purchased my 2008 Acura RL at Mercedes Benz of Ft. Pierce. By far this has been my best experience with a car dealership. The customer service was second to none. My Sales Manager Ben Kendle was superb. Ben was helpful, knowledgeable, and professional. I was extremely impressed with how fast they processed my transaction. I found my dream car on their website and processed my application online. On arriving at the dealership to complete the paper work; I was literally in and out in under 30 minutes; this is absolutely unheard of! Thanks Jerray Giles in Finance. I have never had a transaction at a dealership that took less than 4 hours. Well done Mercedes Benz of Ft. Pierce!! Would definitely do business again... Low mileage, clean in and out. LOVE MY NEW CAR!!!!! C. McFrlne

I recently purchased my 2008 Acura RL at Mercedes Benz of Ft. Pierce. By far this has been my best experience with a car dealership. The customer service was second to none. My Sales Manager Ben Kendle was superb. Ben was helpful, knowledgeable, and professional. I was extremely impressed with how fast they processed my transaction. I found my dream car on their website and processed my application online. On arriving at the dealership to complete the paper work; I was literally in and out in under 30 minutes; this is absolutely unheard of! Thanks Jerray Giles in Finance. I have never had a transaction at a dealership that took less than 4 hours. Well done Mercedes Benz of Ft. Pierce!! Would definitely do business again... Low mileage, clean in and out. LOVE MY NEW CAR!!!!!

Always very polite and friendly. Service is excellant.