Reviews
Write a reviewRoutine Maintenance
My experience was pleasant from the moment I dropped my car off until the moment I was given my keys back. Even though I was told my wait may take a little longer than usual, the waiting area was accommodating and the personnel were all very helpful. I would make the hour and 15 minute drive just to have this experience again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your 5 star review, Ashley! Our number one priority is to provide the best service possible, and we are so glad to hear you were happy with your experience. We look forward to working with you again, if you have any questions please give us a call at 863-763-3154. Have a great day!
Great experience
Very friendly salesman, he knew the vechile and was able to answer all question. I would recommend Gilbert's to everyone. This is our third new car we bought from Them. Great service, friendly staff. They do not treat you different because you are A woman verses a man as I have experienced in the past.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Joan! It is always our number one priority to give our customers the best service and sales experience possible. We appreciate you as a loyal customer and look forward to working with you again, as well as anyone you recommend us to! Have a wonderful day!
Ms. Tracey Rice
This by far was the best experience I have ever had buying a car. Everyone was very professional and courteous. They made the purchase of my car super easy and I will definitely buy my next car from Gilbert Chervrolet!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Ms. Tracey Rice! We are so happy to hear you had a great experience and will be returning to purchase your next vehicle. If you have any questions in the mean time, don't hesitate to give us a call at 863-763-3154! We look forward to hearing from you.
Charles W. Lowell
This is a very professional dealership. The shop is very efficient and the salesman, Tom Palmer, is a very knowledgeable of his products and is a very courteous gentleman. I also ask for his assistance when purchasing a new vehicl.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your excellent review, Charles! We will be sure to pass your compliments on to Tom, as he is always excited to hear his customers are happy! If there is anything else we can help you with, including when you are ready to purchase your new vehicle, give us a call! 863-763-3154. Have a great day!
Very satisfied
We buy from Gilbert because of the price, service after the sale, and customer service. Thanks for making it stress free. You don't have a sales person breathing down your neck, and that's a big plus for me...LoVe Gilbert
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your great review, Lovannah! We appreciate you as a loyal customer in both the sales and service side of our dealership. As always, we look forward to working with you again!
Mrs. DOROTHY RICHARDSON
I bought my new car from Gilbert's Chevrolet in 1997. It is a Venture Minivan . I've had my minivan for 19 years now and it has only been to two Chevy dealers for oil changes and anything else that needed to be done: Giilberts Chevrolet in Okeechobee, florida and Raymond Chevrolet in Antioch, Illinois.These dealers have been excellent with their service and repairs. I Would recommend them to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your review, Dorothy! We appreciate your loyalty and are so glad to hear you are still enjoying your minivan. Please let us know if there is anything further you need!
Service and body shop
I really recommend Gilbert Chevrolet not only for their body shop but their service is great best in town
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your review, Nancy! It was our pleasure to take care of your vehicle. Please give us a call at 863-763-3154 if you need any further assistance! Have a great day!
Thank you
I appreciate the honesty shown by the service representative that helped me. I had been previously told that I needed a major repair for s leak. The representative told me on Friday that I had a small, slow leak that would be watched and monitored.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review, Mary! We are always happy to help. Please give us a call at 863-763-3154 if you feel you need any further assistance! Have a great day.
Recall for Traverse
In for recall. Replaced failed gas struts on tail gate lift.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Jim! We are glad we could get everything taken care of for you. Have a wonderful day!
regular service
Service dept was friendly and respectful to my needs. All repairs was done in a satisfactory time.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review, Lee! As always, we are happy to provide quick and quality service to our customers. We appreciate you coming in, have a wonderful day!