Reviews
3rd KIA purchased
Wish I could tune TV to Fox News in the Service Waiting Room. Good refreshments. Want an accessories book. Add question to survey: What would you change in your new KIA?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
hello, thanks for taking the time to leave a five-star review. We truly appreciate the feedback!
Buying a part
Ordered a part last week through Scott. Was told the part would be in yesterday and I would get a call to pick up the part. NO Call. No call today. Maybe I will get a call tomorrow or I will call him myself after lunch tomorrow. Service not so good.
- Customer service 2.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wayne, we apologize that you have not heard back from us regarding your recent parts order. Please contact Corky Hanson at 941-412-015 so that he can look into your request.
Kia Sunset Venice Fl
Ask for Max VonPichl at Kia Sunset Venice Fl. Why? U may ask. Here’s why: he’s Honest, knowledgeable and all with no pressure. Bought 2021 Kia Soul. I am a happy camper when there’s not many happy camps to b had. Love my soul
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5-star review! We appreciate your kind words are happy to hear you enjoyed your experience!
Outstanding Service Department
I din not buy my KIA SOUL from this dealership, however every time I come to this dealership I am treated like a most honored lifelong customer. I am truly impressed by this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2021 Sportage
Chase Blowers, the Sunset Kia salesman we worked with, was highly professional and helped make our choice without difficulty. The service is outstanding. This is the second vehicle we have leased from Sunset Kia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sal and Laurette, thank you leaving a five-star review. We're happy to hear about your positive experience with Chase and we will be sure to share the kind words with him. Enjoy your new Kia!
Service dept.
I own a 2018 Genesis G80 with the 3.3T engine. It is the same engine that's in the Kia Stinger and the K9000. Wanted to get oil changed at dealer so called Sunset Kia in Venice Told them what I had they said no problem and made me an appt. When I arrived they came out and said they could not change oil on my car because it would have to be hooked up to computer to change. Called Hyundai dealer in Sarasota, they told me I could get oil changed anywhere. Went to Tire Kingdom and had it changed. While there walked over to Dodge dealer they said they would change it wanted me to set appt. Also called Venice Honda said they would too but had to give them a couple days to get filter. Also suggested that they get me an OEM filter . Called back Sunset Kia to ask why they would not change it. Was told that if they changed it I would not get an OEM filter because Hyundai and Kia are not the same company and their parts are different.( If u go online to buy filter The Genesis and Kia have the same part no. Same engine so they might be same filter )Then told me they would not change it because they needed to hook up to comp. to reset the oil change reminder. Told him no problem that I could reset it by pushing a couple buttons on steering wheel. Guess he got mad and hung up on me that I thought to be rude. Will write more in 6 months after Venice Honda to tell how it went. Bye the way there is a u tube video of changing oil on a Genesis, nothing special needed, if I could get under the car I would change it myself and I'm 74 Yrs. old. Still interested in why I can not get oil change at Sunset Kia.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Forrest, we do apologize for the miscommunication on our end. We would be more than happy to change the oil in your Genesis. Please give our Service Manager, Corky Hanson, a call at your convenience if you have any questions. He can be reached at (941) 412-0515
We got our 1st oil change today.
We got the 1st oil change today for our Kia. Fast, efficient job. Free of course. Nice bunch of employees. This is our second Kia and we have enjoy both Kias!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brenda, thanks for taking the time to leave a five-star review. We truly appreciate the feedback!
Matteo Nicosia
Took care of my Kia 2019 Rio very professional and the wait was great The Service Representative was very helpful with and even washed my car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Satisfied customer
The car was thoroughly checked out and I was shown that the cabin filter needed replacing, which I had not known about. I was offered a free car wash which was a pleasant surprise. The staff is always pleasant and patient in answering my questions. I did not feel pressured by them when I had bought the car from them. I believe I was given a fair deal when I bought the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Consistently excellent dealership experience!
I have been to Sunset Kia in Venice several times for service, repairs and also bought my Kia Sportage from them. They have consistently been pleasant, professional, provided quality service, and not pushy or trying to oversell. Very happy with Sunset Kia of Venice and I love my Kia Sportage!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase