Mercedes-Benz of Palm Beach

I had issues with my Mercedes Me App and Wendy Robertson, who is apart of Mercedes concierge, helped me the entire way. She followed up with me multiple times and made sure everything was working as it should be. She’s a great asset to your company/ team.

Very slow very uninspired work at least on my vehicle had appointment for simple service oil change and tire pressure monitoring devices installed only 2 took all day had to return twice after leaving for incorrect air pressure and computer reset just very low grade

I want to take a few moments and share my recent experience. Eddie not only exceeded my expectations but he changed my perception of the "dealership" experience. I was set on using Carvana as a service to purchase my car but knew I wanted to test drive the Mercedes I was looking to buy. The minute I met Eddie I was greeted with a warm and friendly face that put my mind at ease and allowed me to let my guard down and truly experience what Mercedes has to offer. From making sure I was comfortable with the financing (Nick was fantastic) to setting up a time for me to connect with Lisa ( who was absolutely incredible) to fully learn the accommodations my car had! He provided white glove service and held my hand every step of the way. I will recommend him specifically to anyone looking to buy a car and your dealership in particular. You have a fantastic team and I am grateful I ended up in his office to prove me wrong about going to the dealership. Thank you to the Mercedes team for going above and beyond and making a loyal customer out of me!

As I walked into the dealership, I was greeted as if I was a family member. Loved it. Later, I was introduced to Anthony Hippolyte, who provided a pleasurable experience- from showing me different class vehicles to articulating the interior specs of every vehicle. It was phenomenal service. Thank you for managing my expectation of what purchasing a vehicle should feel like. Well done.

Jason is amazing. He’s helped me after hours - all on his own time - no questions asked and gladly. Can’t say enough good things about this guy!!!!!

We purchased an S550 without going to the dealership and had it delivered to our home. Our salesman Richard King took care of everything, He took additional pictures looked the whole car over for us. Dealt with having it shipped and called to make sure it arrived. The car was perfect just like he promised. The whole purchase was so easy thanks to him. He is so efficient quick friendly and honest. Look no further if you want a wonderful experience buying a vehicle call and ask for Richard King!

Jason has been a phenomenal service representative. He provided excellent care along with detailed explanations, timely responses, and friendly interactions. I am highly satisfied with Jason’s level of services and look forward to working with him again.

Jason Tuck is an amazing Advisor. He's thorough, honest & professional, always has your best interest in in mind.

Jason Tuck Was a great service advisor I recommend him for any job, If you’re ever in West Palm Beach and you have a Mercedes that the service please stop in and see him

I brought my car in to have the transmission fluid flushed 70K miles. After the guy claims everything looks good, he comes back with I have a terrible transmission and need it replaced. Guess what he quoted me for a CLA 250 transmission over the phone? 10K is such a lie. I could hardly believe he could look me in the eye; when I went to pick up my car and drove off, everything worked great. UNBELIEVABLE!!!