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Napleton's West Palm Beach Hyundai

(1,188 reviews)
Visit Napleton's West Palm Beach Hyundai
Sales hours: 11:00am to 6:00pm
Service hours: 11:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 11:00am–6:00pm 11:00am–4:00pm
New (877) 422-3088 (877) 422-3088
Used (866) 967-6768 (866) 967-6768
Service (877) 493-8894 (877) 493-8894

Reviews

(1,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's West Palm Beach Hyundai from DealerRater.

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Great dealership, made my purchasing experience very

Great dealership, made my purchasing experience very smooth and stress free. I worked with Mr.Kervens, he is very knowledgeable of the vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thank you, and have a fantastic day!

I had such an amazing experience with the service

I had such an amazing experience with the service department! My check engine light came on and Nick was so helpful getting it fixed immediately. They replaced the part, explained how it affected my vehicle, and kept me updated every step of the way. I will definitely be back for future services. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Michelina, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please don't hesitate to reach out if there's anything additional we can do for you.

I want to retract my previous review about the dealership

I want to retract my previous review about the dealership regarding my 2021 Kona. I was contacted by Leo the manager at Napelton and he was fantastic. He made sure my vehicle was taken care of immediately and went out of his way to help me. His customer service was impeccable and I appreciate the quick response I was afforded. Customer service on that level is so hard to find now. Thank you Leo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's West Palm Beach Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Thank you Jonathan for all your help in buying my first

Thank you Jonathan for all your help in buying my first car. This is an amazing car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I love Napleton.

I love Napleton. Every time I need to buy a car I buy from Carlos or Jonathan. The entire team is awesome, including their sales team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

thank you napleton for an amazing car.

thank you napleton for an amazing car. I really love the car that your team sold to me. Kervens, Jonathan, Carlos, AJ, and Ron was so very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

Our salesman Chrystyan Soeum was a breath of fresh air.

Our salesman Chrystyan Soeum was a breath of fresh air. He was knowledgeable about the cars he is selling , kind, understanding and just an all around awesome person. We are glad to have met him. Our finance manager Raiddy Bourdierd was able to get us the most incredible rate to make our purchase of the car possible. With our experience here at Napleton Hyundai with these two guys was very incredible. We will highly recommend them to all of our friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

Glen is a great sales guy he is amazing and very

Glen is a great sales guy he is amazing and very informative. He is helpful and patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sergey helped me buy my son’s first car.

Sergey helped me buy my son’s first car. Sergey explained to him the importance of safety. I was a frantic and paranoid parent. However, after Sergey helped us I truly was relieved and excited about my son’s first car. Sergey went above and beyond to really help my family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Shannon, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Glen is a great sales guy he is amazing and very

Glen is a great sales guy he is amazing and very informative. He is helpful and patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!