Skip to main content

Reviews

(300 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bert Ogden Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

Great and Fast Service

The atmosphere was very welcoming and the service was quick. I would recommend to anyone looking to purchase a Nissan vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Angelica, thank you; we appreciate your feedback!

Service

I like how without and appointment and on a Saturday, I had a problem with my battery and without the schedule appointment I still received a great and fast service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ana, thank you for the high star rating!

Fast services, very clean environment.

Very friendly customer services. On my arrival in Bert Ogden facility, customer service is ready to welcome me and provide the service. Outstanding customer services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Faustin, we appreciate you taking the time to leave us this feedback.

Excellent service

I liked the fact that Mike explained and showed me everything that was done and replaced on my van. I appreciate that he made time for me and to ease my mind. Thanks to Mike and the technicians for taking care of my van and most of all my family and me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Olga, thank you so much for your high rating!

Great service

The employees are very attentive and always asking if you need anything. The service department explains very well what they did to the car and what was needed besides the routine maintenance. This is the reason I bough my 2nd vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sanjuanita, we are very happy we could provide you with a positive experience!

All clean

They are always prompt and friendly location very festive and clean. Sales men are always ready to help and all of them greet you with a smile. Joe was very prompt to help us out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Alberto, we appreciate you taking the time to leave us this feedback.

Services rendered

Services required were performed in a timely manor, waiting area was well kept and supplied with items for customers use.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Alicia, thank you for the high star rating!

Oil change

Coupon is what I like. I hate that you are making me type at least 20 words. I really. Really hate it

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Alejandra, thank you so much for your high rating!

Good customer service

Good customer service . Very one so polite I was out if there in 30 minutes. They explained everything that was done to my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Melissa, we really appreciate your positive review!

Car buying experience

Very pleasant experience. The sales person, Raul ,was very professional and knowledgeable. The management staff worked hard to make the deal possible. I am very pleased with our purchase of a new vehicle. Bert Ogden Nissan of McAllen is the place to go for a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

David, thank you for the high star rating!