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Spikes Ford

(1,259 reviews)
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,259 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spikes Ford from DealerRater.

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Great Service

Real friendly as soon as you walk in, really good and fast service...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the feedback. We appreciate your review of our team, and the staff here at Spikes Motor Company look forward to further serving you in the future!

Excellent service

I went in just yo look but was so happy I got my car at the end of the day! The salesman was great! Very happy with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Great salesman, always attentive, and trying to meet my exoectations

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Services and Customer Service

Great experience since the minute I walked in. Answered all of my questions, very patient, tried getting my family and I the best deal possible. Very professional service with a friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great and clean place.

I Don t anything bad to said about the service they do there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great services

Staff was extremely helpful and when you say every other oil change is free you all really mean it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Herbert, for the glowing review! It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!

good service and good people

This is my Ford dealership. I travel 250 miles to have my three cars serviced at Spikes. I have bought many vehicles from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience!

Words cannot express how happy and excited I was on my new purchase! Spikes Ford treated me like one of their own.. They made sure I drove out of here in a new truck. They fought for that deal and made the customer satisfaction their first priority! Thank you Spikes Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad you chose our dealership, Jose. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.

Great Services!

My wife and I purchased a 2015 Ford Focus SE Hatchback. The service and the staff were amazing. The customer service online and at the dealership was excellent. My wife and I are very satisfied with the car and the experience. Thank You!:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service and facilities

The service was great. The staff was very courteous and professional. Great job!1

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the feedback. We sincerely thank you for your business and hope to continue serving you for many years to come!