Reviews
I appreciate the customer centricity I received from
I appreciate the customer centricity I received from Janelle. She found a me a vehicle that was aesthetically please and the features exceeded my expectations. The vehicle I traded was fully loaded but not very many benefits- my new Camry XLE has so many benefits and features and overall, I feel confident on the road. Her coworkers were great as well!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
April was a delight to work with.
April was a delight to work with. She listened to my wants and needs and helped me find the right car for me. And Dan Ballard in finance was the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was our fifth purchase at this location.
This was our fifth purchase at this location. The people I worked with were friendly and knowledgable. I am not giving a 5 star rating because I knew what I wanted, how much I could spend and the process still took 4 hours. I had signed and agreed to a final cost, and then went through the whole process again with the finance representative. I ended up spending more than I had agreed to initially. I appreciated them getting to my price initially, but regret that I gave in at the end and spent $5000 over my goal.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We have purchased a few Toyotas from the dealership and
We have purchased a few Toyotas from the dealership and had them serviced there also. We always get friendly efficient service at a reasonable cost. We have dealt with Steve Lach many times over the years and count on him for good service and the right answers to our questions!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan and George help me purchase my 2021 RAV4, they help
Dan and George help me purchase my 2021 RAV4, they help me get a better rate and monthly payment, I trade in my 2020 Toyota which I got from them in 2021 Jan…… it’s been a week now, this RAV4 is treating me well. Get your car from Toyota of Bourbonnais, you won’t regret it …. Love from OLU
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What a great car buying experience.
What a great car buying experience. From Janelle Hindmand in sales to Dan Ballard in finance. They both went above and beyond. I am a customer for life.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
5 star service from everyone I came in contact with.
Janelle was a pleasure to work with.
Janelle was a pleasure to work with. Everything was set up over the phone and all we had to do was show up and sign some papers. Easy out of state transaction. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been trying to rebuild my credit and I went here
I have been trying to rebuild my credit and I went here and they definitely helped me out and gave me a great start I will be back again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great all around experience buying a used car at this
Great all around experience buying a used car at this dealership. From April Stratton as our Salesperson, Dan Ballard in Finance, and George Marijan the General Sales Manager we had a very smooth transaction that included a trade in and purchase of a used car. Would highly recommend this team to anyone looking for a vehicle!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The professionally trained staff takes care of customers.
The professionally trained staff takes care of customers. I got a fast response and a very satisfying result.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car