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Toyota of Bourbonnais

(1,815 reviews)
Visit Toyota of Bourbonnais
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2018 state dealer award
View 15 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 719-4065 (888) 719-4065
Used (888) 340-6395 (888) 340-6395
Service (866) 692-6727 (866) 692-6727

Reviews

(1,815 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I appreciate the customer centricity I received from

I appreciate the customer centricity I received from Janelle. She found a me a vehicle that was aesthetically please and the features exceeded my expectations. The vehicle I traded was fully loaded but not very many benefits- my new Camry XLE has so many benefits and features and overall, I feel confident on the road. Her coworkers were great as well!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

April was a delight to work with.

April was a delight to work with. She listened to my wants and needs and helped me find the right car for me. And Dan Ballard in finance was the best.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This was our fifth purchase at this location.

This was our fifth purchase at this location. The people I worked with were friendly and knowledgable. I am not giving a 5 star rating because I knew what I wanted, how much I could spend and the process still took 4 hours. I had signed and agreed to a final cost, and then went through the whole process again with the finance representative. I ended up spending more than I had agreed to initially. I appreciated them getting to my price initially, but regret that I gave in at the end and spent $5000 over my goal.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We have purchased a few Toyotas from the dealership and

We have purchased a few Toyotas from the dealership and had them serviced there also. We always get friendly efficient service at a reasonable cost. We have dealt with Steve Lach many times over the years and count on him for good service and the right answers to our questions!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dan and George help me purchase my 2021 RAV4, they help

Dan and George help me purchase my 2021 RAV4, they help me get a better rate and monthly payment, I trade in my 2020 Toyota which I got from them in 2021 Jan…… it’s been a week now, this RAV4 is treating me well. Get your car from Toyota of Bourbonnais, you won’t regret it …. Love from OLU

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

What a great car buying experience.

What a great car buying experience. From Janelle Hindmand in sales to Dan Ballard in finance. They both went above and beyond. I am a customer for life.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

5 star service from everyone I came in contact with.

Janelle was a pleasure to work with.

Janelle was a pleasure to work with. Everything was set up over the phone and all we had to do was show up and sign some papers. Easy out of state transaction. Highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been trying to rebuild my credit and I went here

I have been trying to rebuild my credit and I went here and they definitely helped me out and gave me a great start I will be back again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great all around experience buying a used car at this

Great all around experience buying a used car at this dealership. From April Stratton as our Salesperson, Dan Ballard in Finance, and George Marijan the General Sales Manager we had a very smooth transaction that included a trade in and purchase of a used car. Would highly recommend this team to anyone looking for a vehicle!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The professionally trained staff takes care of customers.

The professionally trained staff takes care of customers. I got a fast response and a very satisfying result.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.