McCluskey Chevrolet

this dealership is very disappointing....bought a vehicle with a clean car fax....however at auction when this dealership bought this vehicle it was announced "structural damage " but I had no idea,Car Fax showed clean but AutoCheck states this vehicle has Structural damage in which Mccluskey had to been aware at auction,now I'm offer trade in value to go away however I have 3k plus in equity according to KBB,don't trust Mccluskey or Car Fax report, get an Auto Check

I absolutely loved my experience at McCluskey! I was shopping a few used options in town, and the only reason we went with the vehicle at McCluskey was because of our salesman. Every dealership was high pressure, sending multiple people to me just ask me the same annoying questions, like are you buying today? My salesman at McCluskey, Chris Bauer, never asked me that question. He simply asked what I was in need of and pulled each vehicle up for me to look at. He was very friendly, informative, and smilely. Thanks for everything! Hope to have this same experience in tbe service department. Great Job.

Don’t bother trying to sell or trade unless you want a super low ball offer. I received 6 texts and 5 phone calls asking me to bring my car in for a quote as they needed to buy that particular model for their inventory. I spoke with someone named Cooper on the phone (probably a telemarketer) and explained that I was not desperate to sell and would not take less than a certain amount (taking into consideration that they need to make a profit). He said that my price sounded very reasonable and finally got me to agree to bring my car in. The manager was not quite rude but very aloof and offered $2500 less than my lowest. Big waste of time.

I called parts at McCluskey over 3 weeks ago and needed break pads for my 2016 Chevy Cruze that I bought from McCluskey. Parts asked me for my VIN number to make sure he ordered the right pads. I called him the next day with VIN number and he said he would have them after 8am. on Saturday and the pads would be $52.00. I picked the break pads on Saturday after 8am, now it was $70.00 and was told these was a better break pad. I wasn't told / given a choice when I ordered them on Friday. Sunday morning I took the two front tires off, took of one of the calipers and wrong break pads was ordered. So after wasting my time, took the pads back and they could not give me my money back, they would have to issue a check. I called the next Tuesday and I was told that a check has been cut and should receive it that week. To make a long story short, last week I was asked why I paid cash from Scott who is only one of two people that can authorize a check........Really. Why not train your employees to order the right part in. I'm still waiting for my refund from McCluskey. I have had a terrible experience with my vehicles getting serviced there and now with parts and have no desire to ever go back. After reading some of these reviews McCluskey needs to change their ways.

Fast service. Good coffee and snacks in the waiting room. Comfortable.

I sent my Chevrolet to be repaired at McCluskey Kings Auto Mall this past July 2018. I sent it to McCluskey because I liked the dealership and it’s a Chevrolet dealer. This has turned into an absolute nightmare. There are so many details I will not go into but this is just terrible. I really wish I would have read the reviews before dealing with their service department.Since July my vehicle has had to go back twice. I have paid almost $1400 in repairs which I will say they did discount some but that’s because they missed a repair per their admittance. Now this last time (Labor Day) the vehicle had to go back again for the same issue and we were going to need to pay another $700 in repairs which one of the repairs was a thermostat we asked to be replaced the first time and they said we didn’t need it. Now it’s in need of an engine. Per Mccluskey I have only paid $700 but I have receipts reflecting almost $1400. They are also claiming we just want free services. The truth is if they would have fixed my suvcorrectly the first time then the suv would probably still be running. I had no problem with paying to get my vehicle fixed until I had to send it back that many tines. And now after they asked me about trading it in they then turned around and declined the offer; giving me a $14000 car repair estimate. Consumer beware! There is something that is wrong going on in their service department.

Everyone was courteous. Technician recommended an urgent repair. Was not able to talk to the technician and the service rep could not answer my questions. Also, I was probably overcharged for the Keyfobs, but I have not heard back from McCluskey yet.

This experience was ok I thought that it could have been better.

I Received an e-mail that the car I was interested in was available. I called and spoke with Madi with guest relations. I was sent to a dealer named Hannah and my credit was checked. I informed them I would be there the next day at 10 AM. However, I received a call stating that another person was interested. Needless to say the car was sold , and all I got was a hard inquiry. DO NOT BUY FROM THEM ONLINE!!!

My 1999 Cadillac Deville started overheating which left me without a car and I've always had a reliable vehicle. Upon filling out a small form on their web site they immediately took over all the hassle of buying another vehicle. They had a 2013 Mazda 3 with low mileage and looks new that was delivered to me in the Dayton area within three days and I will NEVER buy from another dealership! Professional and yet highly personal.... so walk in there with the confidence you will be treated with respect and budget minded options.