Reviews
I experienced an extremely unusual mechanical issue with
I experienced an extremely unusual mechanical issue with my 2020 Equinox AWD LT Turbo with less than 37,000 miles. Due to the forecast of heavy snow, I decided to have the car towed (flatbed) on Sunday 1/5 and it was WONDERFUL to have my dealership open to receive my car! My service advisor Jayla Wagoner reached out to me that day and stayed in touch with me the whole way. Praise the Lord - the repair was 100% covered by warranty!!! I did have a small concern regarding communication and I visited the dealership on Saturday 1/18 and walked upstairs and spoke directly with CEO Keith McCluskey who gave me his business card with his cell phone number!!! WOW!!! Tony Blackburn and Jayla Wagoner were both absolutely wonderful and listened to all of my concerns. I am not a huggy person at all and I hugged Jayla when I picked up my car. I could not be happier!!!! I have purchased GMs since 1980 and have owned a total of 7 GM vehicles including 3 new Saturns and 3 new Chevys. I have no plans to purchase anything other than Chevrolets -- as long as they are NOT EVs!!!! Thank you!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donna, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Gina Esposito is awesome this is my second vehicle I
Gina Esposito is awesome this is my second vehicle I purchased with her. She made sure that I was accommodated with everything that I needed. I really appreciate her. She is a great worker and a great dealer. She gonna make sure you get the perfect deal my type of girl. Thank you.!I appreciate working with you guys and everything that you do!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing McCluskey Chevrolet, INC. and we hope to see you again.
Thank you I’m really enjoying my New Ride Gina Esposito you’re the best!!!
I worked with him over the phone and by email for a
I worked with him over the phone and by email for a couple days found the truck I wanted went down they made the experience very good they gave me a good deal on my truck and the new truck
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is very shady in their business
This dealership is very shady in their business practices. Bought a vehicle and was told that the tires were in great shape. Had the vehicle delivered to me and once got the vehicle found that the tires were not in good shape at all. Had to go out and get new tires to make sure I could be safe on the road. Reached out to the dealership and was told 3 weeks ago that they would cover half the tires, which I was ok with. Was told today that they changed there mind and will no longer cover half of the tires. This is shady business practices. I would never recommend my worst enemy to do business with them. Awful experience!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Our vehicles go through an inspection process which includes evaluating the tires. Used vehicles, prior to being offered for sale, don't automatically get a new set of tires installed, because there may still be "life" to the tires remaining. If the depth of the tread is considered a danger/safety issue, they are replaced by us. If any used vehicle buyer doesn't like the tires on the vehicle when purchased, it is their responsibility, and choice, as to whether or not they will replace them.
I was impressed how McCluskey Chevrolet followed up on
I was impressed how McCluskey Chevrolet followed up on everything they said they would after we purchased our Vette. Our salesman Bill worked with us to get the price we wanted. When we test drove the car, we all noticed a large squealing coming from the brakes. Bill made sure that it was set up for us to bring it back in to have it checked out. We also liked the lifetime power train warranty. This made us feel more confident in making a purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rob, thank you for your kind review; we are happy to pass along your comments to the team here at McCluskey Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Big shout out to Savanah Large for getting my Truck fixed
Big shout out to Savanah Large for getting my Truck fixed and keeping me posted, What great customer service this Company has.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
I bought a car from this place.
I bought a car from this place. Their service department did a full inspection and when i go it their were multiple issues with the vehicle and they rsfused to fix them. I called multiple times to the sales rep,service and manager. None of them returned my call. Then had a guy they hired off the street that was on cocaine drive and deliver my car. This place is a joke. Stay far far away !!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
You should be hearing from a team member shortly to address your concerns.
I have bought several cars off Bill Stouffer over the
I have bought several cars off Bill Stouffer over the years. What I find amazing is how he still supports my car need, even when I am not buying. I will always buy my cars off him because he's honest and is very loyal
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ken, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
We recently purchased a used ID4 from McCluskey Chevrolet
We recently purchased a used ID4 from McCluskey Chevrolet and Dontae was our salesman. He did a wonderful job and we were pleased that all of the steps involved went great. Everyone we encountered was very helpful and I would recommend Dontae to anyone looking to purchase a car from McCluskey Chevrolet.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We want all our clients to have a comfortable and stress-free experience with us and we're happy when you are. We look forward to always being your first choice for all your automotive needs!
I have two ill children that have Chronic Heart Failure
I have two ill children that have Chronic Heart Failure and just filed Bankruptcy so I could have went almost anywhere to get a vehicle. After hounding me for WEEKS I finally went in. THE WORSE MISTAKE OF MY LIFE!!!!!! They gave me two vehicles to choose from. I chose a 2021 Volkswagen Tiguan and this vehicle leaks oil and I buy a gallon of $36.99 oil every TWO DAYS. They have done NOTHING AND IGNORED. My kids are getting pace makers soon and I’m gonna lose my job because I won’t have transportation. I have $25,000.00 sitting on my credit where I can’t get another car. PLEASE DON’T BE A FOOL LIKE ME!!!!!!! They GOT ME REALLY GOOD. Being a single mother this is about to be really hard. Losing my job means I lose my home. You think they care????? NO THEY COULD CARE LESS!!!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to us at (513) 741-1111 at your earliest convenience to discuss how we can turn your experience into a positive one.