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Subaru of Kings Automall

(282 reviews)
Visit Subaru of Kings Automall
Sales hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (866) 624-6468 (866) 624-6468
Used (888) 210-8460 (888) 210-8460
Service (513) 685-0237 (513) 685-0237

Reviews

(282 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The Personnel Well, versed in all of the features we were

The Personnel Well, versed in all of the features we were interested in. Rob Fredericks was especially helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just bought a Crosstrek from here and had an awesome

Just bought a Crosstrek from here and had an awesome experience. Greg and Peter were both very helpful and made the process of buying as painless as possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were patient and immensely helpful in assisting me

They were patient and immensely helpful in assisting me with finding a good and adorable vehicle. We looked at multiple vehicles and they showed us everything we were focused on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Lillian, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

great dealership-perfect service center-they all go out

great dealership-perfect service center-they all go out of their way to help you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, kind, compassionate.

Friendly, kind, compassionate.along us to test drive the vehicle for as long as we wanted. Showed us the basic operational buttons.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership is very nice and welcoming when you

The dealership is very nice and welcoming when you arrive. It’s clean, everyone is very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ethan was exceptional and everyone we dealt with was

Ethan was exceptional and everyone we dealt with was friendly and helpful. Will definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Knowledgeable, pleasant staff.

Knowledgeable, pleasant staff. No pressure from anyone. Car ready when they said. Addition of options was satisfactory. Took several days too long to negotiate to the final price. Paperwork took 5 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Kings Automall! Please don't hesitate to reach out if there's anything additional we can do for you.

This was the quickest and smoothest car purchase I have

This was the quickest and smoothest car purchase I have ever completed! Ethan made the process super quick and painless!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was the quickest and smoothest car buying process!

This was the quickest and smoothest car buying process! Ethan was amazing to work with from the first phone call. The vehicle was out front waiting for me to test drive as soon as I arrived. The negotiations were quick and the entire process was super easy and painless!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jennifer, thank you for taking the time to leave a review for us at Subaru of Kings Automall. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!