Reviews
The service was timely and professional.
The service was timely and professional. The waiting room was clean and comfortable. I would recommend this location to anyone
The service was timely and professional.
The service was timely and professional. The waiting room was clean and comfortable. I would recommend this location to anyone
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Jake Sweeney Chevrolet! We're delighted to hear that our service met your expectations and that you found the waiting room comfortable. We appreciate the recommendation!
Great service dropped my wife’s car off at eight in the
Great service dropped my wife’s car off at eight in the morning and it was ready at nine fifteen.
Great service dropped my wife’s car off at eight in the
Great service dropped my wife’s car off at eight in the morning and it was ready at nine fifteen.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chuck, we appreciate the stellar review here at Jake Sweeney Chevrolet!
I bought my Trax from this dealer in 2016 and have always
I bought my Trax from this dealer in 2016 and have always gotten oil changes and basic service there since then, with the exception of one oil change. For the first 2 years the oil changes were free. This visit was the first time I felt pressured to add extra service like the replacement of engine filter (no explanation was given of why it should be replaced). They also wanted to replace the cabin filter but I declined, because of the mounting cost. I purchased new wiper blades which i definitely knew i needed, then found out the cost was 3 times what my brother's dealership charged him. Also a large list of additional services was shown to me saying NEEDED, including telling me the oil cooler needed to be replaced (over $3,000). In fact I was told it was DANGEROUS to drive the car without replacing it...Now, I doubted a car with only 51,000 miles could need this so I got a second opinion, and low and behold, it does NOT need replacement. I can no longer recommend this dealer nor will I return for business. They are over charging and trying to pressure clients into getting very expensive and unnecessary work done. Shame on Jake Sweeney.
I bought my Trax from this dealer in 2016 and have always
I bought my Trax from this dealer in 2016 and have always gotten oil changes and basic service there since then, with the exception of one oil change. For the first 2 years the oil changes were free. This visit was the first time I felt pressured to add extra service like the replacement of engine filter (no explanation was given of why it should be replaced). They also wanted to replace the cabin filter but I declined, because of the mounting cost. I purchased new wiper blades which i definitely knew i needed, then found out the cost was 3 times what my brother's dealership charged him. Also a large list of additional services was shown to me saying NEEDED, including telling me the oil cooler needed to be replaced (over $3,000). In fact I was told it was DANGEROUS to drive the car without replacing it...Now, I doubted a car with only 51,000 miles could need this so I got a second opinion, and low and behold, it does NOT need replacement. I can no longer recommend this dealer nor will I return for business. They are over charging and trying to pressure clients into getting very expensive and unnecessary work done. Shame on Jake Sweeney.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We apologize for the experience you had during your recent visit. It's concerning to hear about the pressure and discrepancies in service recommendations, as we strive for transparency and fairness with all our customers. We appreciate your feedback and would like to discuss this further to address any misunderstandings or concerns. Please feel free to reach out at your convenience. Thank you, The Team at Jake Sweeney Chevrolet - (513) 716-5927
I had a great experience with Rob happy with his work and
I had a great experience with Rob happy with his work and my new truck
I had a great experience with Rob happy with his work and
I had a great experience with Rob happy with his work and my new truck
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris, thank you for sharing a terrific review! We are thrilled that you had such a positive experience with Rob and Jake Sweeney Chevrolet.
Chris was professional and knowledgeable.
Chris was professional and knowledgeable. He explain thoroughly when I ask questions with complete answers.
Chris was professional and knowledgeable.
Chris was professional and knowledgeable. He explain thoroughly when I ask questions with complete answers.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Chris provided you with professional and thorough service at Jake Sweeney Chevrolet, Libby. Thank you for sharing your experience, and we're here if you have any more questions in the future!
A Five-Star Experience with Deondre Hill – Trust in
A Five-Star Experience with Deondre Hill – Trust in Chevrolet Restored! I recently had the pleasure of purchasing a 2024 Chevrolet Colorado Z71, and I can confidently say that my experience with Deondre Hill was nothing short of exceptional. From the moment I walked onto the lot, Deondre made it his priority to ensure that I was comfortable, and completely at ease throughout the entire process. Car buying can sometimes be stressful, but Deondre’s professionalism, patience, and genuine care turned it into an experience I will always appreciate. What stood out the most was his unwavering commitment to making sure I was in good hands—not just during the sale, but well after. Deondre went above and beyond to assure me that if anything were to go wrong, he and the dealership would be there to make it right. That kind of dedication is rare, and it speaks volumes about his integrity and the way he, Chevrolet, and this Dealership values customers. Perhaps the most remarkable part of my experience is that it completely restored my trust in Chevrolet. Thanks to the way Deondre and his team handled my sale and overall situation, I now have full confidence in both the brand and this dealership. It’s not every day you find a salesman who truly cares about his customers, and I will gladly recommend Deondre Hill to anyone looking to buy a vehicle. If you’re in the market for a vehicle, especially a Chevrolet, do yourself a favor and ask for Deondre—you won’t regret it!
A Five-Star Experience with Deondre Hill – Trust in
A Five-Star Experience with Deondre Hill – Trust in Chevrolet Restored! I recently had the pleasure of purchasing a 2024 Chevrolet Colorado Z71, and I can confidently say that my experience with Deondre Hill was nothing short of exceptional. From the moment I walked onto the lot, Deondre made it his priority to ensure that I was comfortable, and completely at ease throughout the entire process. Car buying can sometimes be stressful, but Deondre’s professionalism, patience, and genuine care turned it into an experience I will always appreciate. What stood out the most was his unwavering commitment to making sure I was in good hands—not just during the sale, but well after. Deondre went above and beyond to assure me that if anything were to go wrong, he and the dealership would be there to make it right. That kind of dedication is rare, and it speaks volumes about his integrity and the way he, Chevrolet, and this Dealership values customers. Perhaps the most remarkable part of my experience is that it completely restored my trust in Chevrolet. Thanks to the way Deondre and his team handled my sale and overall situation, I now have full confidence in both the brand and this dealership. It’s not every day you find a salesman who truly cares about his customers, and I will gladly recommend Deondre Hill to anyone looking to buy a vehicle. If you’re in the market for a vehicle, especially a Chevrolet, do yourself a favor and ask for Deondre—you won’t regret it!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear about your exceptional experience with Deondre at Jake Sweeney Chevrolet! It's wonderful that his professionalism and dedication restored your trust in the brand. Thank you for recommending him, and we hope you're enjoying every moment with your new 2024 Chevrolet Colorado Z71!
A Five-Star Experience with Deondre Hill – Trust in
A Five-Star Experience with Deondre Hill – Trust in Chevrolet Restored! I recently had the pleasure of purchasing a 2024 Chevrolet Colorado Z71, and I can confidently say that my experience with Deondre Hill was nothing short of exceptional. From the moment I walked onto the lot, Deondre made it his priority to ensure that I was comfortable, and completely at ease throughout the entire process. Car buying can sometimes be stressful, but Deondre’s professionalism, patience, and genuine care turned it into an experience I will always appreciate. What stood out the most was his unwavering commitment to making sure I was in good hands—not just during the sale, but well after. Deondre went above and beyond to assure me that if anything were to go wrong, he and the dealership would be there to make it right. That kind of dedication is rare, and it speaks volumes about his integrity and the way he, Chevrolet, and this Dealership values customers. Perhaps the most remarkable part of my experience is that it completely restored my trust in Chevrolet. Thanks to the way Deondre and his team handled my sale and overall situation, I now have full confidence in both the brand and this dealership. It’s not every day you find a salesman who truly cares about his customers, and I will gladly recommend Deondre Hill to anyone looking to buy a vehicle. If you’re in the market for a vehicle, especially a Chevrolet, do yourself a favor and ask for Deondre—you won’t regret it!
A Five-Star Experience with Deondre Hill – Trust in
A Five-Star Experience with Deondre Hill – Trust in Chevrolet Restored! I recently had the pleasure of purchasing a 2024 Chevrolet Colorado Z71, and I can confidently say that my experience with Deondre Hill was nothing short of exceptional. From the moment I walked onto the lot, Deondre made it his priority to ensure that I was comfortable, and completely at ease throughout the entire process. Car buying can sometimes be stressful, but Deondre’s professionalism, patience, and genuine care turned it into an experience I will always appreciate. What stood out the most was his unwavering commitment to making sure I was in good hands—not just during the sale, but well after. Deondre went above and beyond to assure me that if anything were to go wrong, he and the dealership would be there to make it right. That kind of dedication is rare, and it speaks volumes about his integrity and the way he, Chevrolet, and this Dealership values customers. Perhaps the most remarkable part of my experience is that it completely restored my trust in Chevrolet. Thanks to the way Deondre and his team handled my sale and overall situation, I now have full confidence in both the brand and this dealership. It’s not every day you find a salesman who truly cares about his customers, and I will gladly recommend Deondre Hill to anyone looking to buy a vehicle. If you’re in the market for a vehicle, especially a Chevrolet, do yourself a favor and ask for Deondre—you won’t regret it!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Deondre provided such an exceptional experience at Jake Sweeney Chevrolet! It's fantastic to know he made the car-buying process smooth and restored your trust in our brand. Thank you for recommending us, and enjoy your new 2024 Chevrolet Colorado Z71!
My family and I have bought all of our cars/trucks from
My family and I have bought all of our cars/trucks from Jake?s Sweeney. I do not know what has happed but the service is absolutely terrible. You can NEVER talk to anyone and when you leave a message/text, no one responds. At this point I don?t think we will buy another car from here. We will go elsewhere.
My family and I have bought all of our cars/trucks from
My family and I have bought all of our cars/trucks from Jake?s Sweeney. I do not know what has happed but the service is absolutely terrible. You can NEVER talk to anyone and when you leave a message/text, no one responds. At this point I don?t think we will buy another car from here. We will go elsewhere.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Jennifer, we are truly sorry to hear about your recent experience with our service. We strive for prompt and effective communication, so it's concerning that we've fallen short in this instance. We'd like the opportunity to address these issues directly and restore your confidence in us. We will search for your contact information, but in case we are unable to locate it, please feel free to give us a call. Thank you, The Team at Jake Sweeney Chevrolet - (513) 716-5927
Took my car in for oil change, cooling system service
Took my car in for oil change, cooling system service and tire pressure monitoring system light was on. They took care of everything for me quickly and explained the things that needed to be done. They always tell me the manufacturers recommendations so I can keep up the maintenance of my car to keep it running at top performance
Took my car in for oil change, cooling system service
Took my car in for oil change, cooling system service and tire pressure monitoring system light was on. They took care of everything for me quickly and explained the things that needed to be done. They always tell me the manufacturers recommendations so I can keep up the maintenance of my car to keep it running at top performance
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paula, we're delighted to hear that our team at Jake Sweeney Chevrolet took great care of your car and provided clear explanations. Thank you for trusting us with your vehicle's maintenance!
I wanna think Andre from Jake, Sweeney and Tri-County for
I wanna think Andre from Jake, Sweeney and Tri-County for his help getting me into a 2021 traverse I’m very pleased with the way I was treated
I wanna think Andre from Jake, Sweeney and Tri-County for
I wanna think Andre from Jake, Sweeney and Tri-County for his help getting me into a 2021 traverse I’m very pleased with the way I was treated
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kathy, we're delighted to hear that Andre provided you with excellent service at Jake Sweeney Chevrolet. Enjoy your 2021 Traverse and thank you for choosing us!